Concierge

Cornerstone Parking Group; Orlando (FL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

PTO accrual

401(k) after six months

Uniform provided

Comprehensive paid training

Opportunities for advancement

Job summary

Cornerstone Parking Group, Inc. is seeking a Concierge to support residents and guests at Citi Tower in Orlando, providing high-level customer service with the flexibility to fill in shifts. This is a professional office/residential setting with a strong emphasis on integrity and service.

The role offers part-time weekday and weekend shifts, day and night hours, and training with opportunities for advancement within the company.

Qualifications

• Two or more years of customer relations/customer service experience required.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Capable of working independently on shift and as part of a team.

Responsibilities

• Greet and screen visitors and vendors on the property.
• Monitor resident and guest traffic access to the building.
• Answer phone calls and assist with resident requests and inquiries.
• Coordinate resident services and deliveries.
• Maintain general lobby access control, door services, and other applicable lobby responsibilities.
• Provide leasing information and schedule appointments for prospective residents.
• Document and elevate concerns and issues to management as necessary.
• Adhere to Fair Housing requirements. Training will be provided.
• Performs other related duties as assigned to meet the needs of the business.

Skills

Customer service experience

Clear verbal communication

Written communication

Independent worker

Team player

Education

High school diploma/GED

Job description

Description

Who We Are

Cornerstone Parking Group, Inc. is a rapidly growing, full-service parking management firm, specializing in developing operating platforms for complex parking management applications in the healthcare, mixed-use and major special event sectors. Our values of integrity, passion, teamwork, and excellence are the foundation of who we are, and drive our mission to be the trusted extension of our clients. Parking is what we do, our values are who we are.

Overview

We are looking for a Concierge who will provide high-level customer service and assistance to residents and guests at Citi Tower property in Orlando. We are looking to hire a Concierge who can fill in schedules when needed. This is a high-profile position in a professional office and residential setting.

Shift

Part Time, Weekdays, Weekends, Day shifts, Night shifts (strongly preferred).

Key Concierge Components

• Appreciate the uniqueness of each individual and their needs, request, and inquiries.
• Verbally communicate accurately, clearly, and effectively.
• Anticipate the needs of your customer.
• Do the right thing at the right time for the right reasons: Integrity.
• Represent self in a professional work environment.
• This position works independently during each shift.

Responsibilities

• Greet and screen visitors and vendors on the property.
• Monitor resident and guest traffic access to the building.
• Answer phone calls and assist with resident requests and inquiries.
• Coordinate resident services and deliveries.
• Maintain general lobby access control, door services, and other applicable lobby responsibilities.
• Provide leasing information and schedule appointments for prospective residents.
• Document and elevate concerns and issues to management as necessary.
• Adhere to Fair Housing requirements. Training will be provided.
• Performs other related duties as assigned to meet the needs of the business.

Benefits

• $15.00/hr.
• PTO accrual
• 401(k) is available after first six months of employment
• Uniform provided
• Comprehensive, paid training
• Opportunities for advancement

Requirements

• High school diploma/GED
• Two or more years of customer relations/customer service experience required
• Concierge-related experience in a hotel, retail and/or restaurant environment, strongly preferred
• Supervisory management experience preferred
• Bilingual preferred
• Ability to communicate verbally clearly and concisely and in writing
• Able to read, write, and converse in English
• Adaptability to change and flexibility to reprioritize tasks accordingly
• General computer skills with Microsoft Office applications (Word, Outlook, Internet)
• Comfortable using standard office equipment, such as computers, phones, etc.
• Ability to work independently and as part of a team
• While performing the duties of this job, the employee is regularly required to talk and hear, stand, walk, sit, and use hands and arms to handle, feel, and reach
• Occasionally lift office products and supplies, up to 20 pounds

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.