Concierge

Cornerstone-Parking-Group,-Inc.; Orlando (FL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

PTO accrual

401(k) available after six months

Uniform provided

Comprehensive paid training

Opportunities for advancement

Job summary

Cornerstone Parking Group, Inc. is seeking a part-time Concierge for Citi Tower in Orlando. You will deliver high-level customer service to residents and guests, greet visitors, manage access, and assist with resident requests.

The role may fill in shifts across days and nights in a professional office/residential setting. Strong communication skills, English proficiency, and prior concierge or customer-service experience are preferred.

Qualifications

• High school diploma or GED required.
• Two or more years of customer relations or customer service experience required.
• Concierge-related experience in hotel/retail/restaurant preferred.
• Supervisory management experience preferred.
• Bilingual ability preferred.
• Must read, write, and converse in English.
• General computer skills including Microsoft Office (Word, Outlook, Internet).

Responsibilities

• Greet and screen visitors and vendors on the property.
• Monitor resident and guest traffic access to the building.
• Answer phone calls and assist with resident requests.
• Coordinate resident services and deliveries.
• Maintain lobby access control and door services.
• Provide leasing information and schedule appointments for prospective residents.
• Document and elevate concerns to management as needed.
• Adhere to Fair Housing requirements and participate in training.
• Perform other duties as assigned to support the business.

Skills

Customer relations/customer service

Verbal communication

Written communication

Bilingual preferred

Microsoft Office

English reading/writing

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Description

Who We Are

Cornerstone Parking Group, Inc. is a rapidly growing, full-service parking management firm, specializing in developing operating platforms for complex parking management applications in the healthcare, mixed-use and major special event sectors. Our values of integrity, passion, teamwork, and excellence are the foundation of who we are, and drive our mission to be the trusted extension of our clients. Parking is what we do, our values are who we are.

Overview

We are looking for a Concierge who will provide high-level customer service and assistance to residents and guests at Citi Tower property in Orlando. We are looking to hire a Concierge who can fill in schedules when needed. This is a high-profile position in a professional office and residential setting.

Shift

Part Time, Weekdays, Weekends, Day shifts, Night shifts (strongly preferred).

Key Concierge Components

• Appreciate the uniqueness of each individual and their needs, request, and inquiries.
• Verbally communicate accurately, clearly, and effectively.
• Anticipate the needs of your customer.
• Do the right thing at the right time for the right reasons: Integrity.
• Represent self in a professional work environment.
• This position works independently during each shift.

Responsibilities

• Greet and screen visitors and vendors on the property.
• Monitor resident and guest traffic access to the building.
• Answer phone calls and assist with resident requests and inquiries.
• Coordinate resident services and deliveries.
• Maintain general lobby access control, door services, and other applicable lobby responsibilities.
• Provide leasing information and schedule appointments for prospective residents.
• Document and elevate concerns and issues to management as necessary.
• Adhere to Fair Housing requirements. Training will be provided.
• Performs other related duties as assigned to meet the needs of the business.

Benefits

• $15.00/hr.
• PTO accrual
• 401(k) is available after first six months of employment
• Uniform provided
• Comprehensive, paid training
• Opportunities for advancement

Requirements

• High school diploma/GED
• Two or more years of customer relations/customer service experience required
• Concierge-related experience in a hotel, retail and/or restaurant environment, strongly preferred
• Supervisory management experience preferred
• Bilingual preferred
• Ability to communicate verbally clearly and concisely and in writing
• Able to read, write, and converse in English
• Adaptability to change and flexibility to reprioritize tasks accordingly
• General computer skills with Microsoft Office applications (Word, Outlook, Internet)
• Comfortable using standard office equipment, such as computers, phones, etc.
• Ability to work independently and as part of a team
• While performing the duties of this job, the employee is regularly required to talk and hear, stand, walk, sit, and use hands and arms to handle, feel, and reach
• Occasionally lift office products and supplies, up to 20 pounds

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.