Concierge: Resident Services & Access Specialist

Cornerstone-Parking-Group,-Inc.; Orlando (FL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

PTO accrual

401(k) available after six months

Uniform provided

Comprehensive paid training

Opportunities for advancement

Job summary

Cornerstone Parking Group, Inc. is seeking a part-time Concierge for Citi Tower in Orlando. You will deliver high-level customer service to residents and guests, greet visitors, manage access, and assist with resident requests.

The role may fill in shifts across days and nights in a professional office/residential setting. Strong communication skills, English proficiency, and prior concierge or customer-service experience are preferred.

Qualifications

• High school diploma or GED required.
• Two or more years of customer relations or customer service experience required.
• Concierge-related experience in hotel/retail/restaurant preferred.
• Supervisory management experience preferred.
• Bilingual ability preferred.
• Must read, write, and converse in English.
• General computer skills including Microsoft Office (Word, Outlook, Internet).

Responsibilities

• Greet and screen visitors and vendors on the property.
• Monitor resident and guest traffic access to the building.
• Answer phone calls and assist with resident requests.
• Coordinate resident services and deliveries.
• Maintain lobby access control and door services.
• Provide leasing information and schedule appointments for prospective residents.
• Document and elevate concerns to management as needed.
• Adhere to Fair Housing requirements and participate in training.
• Perform other duties as assigned to support the business.

Skills

Customer relations/customer service

Verbal communication

Written communication

Bilingual preferred

Microsoft Office

English reading/writing

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Cornerstone Parking Group, Inc. is seeking a part-time Concierge for Citi Tower in Orlando. You will deliver high-level customer service to residents and guests, greet visitors, manage access, and assist with resident requests.

The role may fill in shifts across days and nights in a professional office/residential setting. Strong communication skills, English proficiency, and prior concierge or customer-service experience are preferred.