Concierge

Milestone Retirement Communities; Oregon City (OR); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Weekend Receptionist to be the welcoming face of the community. This role is vital in providing exceptional customer service, assisting residents and visitors with their needs, and managing the lobby area to create a warm and inviting environment. The ideal candidate will possess strong communication and organizational skills, with a genuine compassion for seniors. Join a dedicated team that values service and community engagement, and make a difference in the lives of those you serve. If you are ready for a fulfilling role that impacts the lives of others, this opportunity is perfect for you.

Benefits

Employee Assistance Program (EAP)

401(k) Plan with Auto-enrollment

Qualifications

• Compassion for seniors and effective communication skills are essential.
• Strong organizational skills and ability to manage multiple priorities.

Responsibilities

• Provide exemplary customer service to residents, families, and visitors.
• Manage lobby area and assist with inquiries and tours.

Skills

Customer Service

Communication

Organizational Skills

Compassion for Seniors

Tools

Word Processing Software

Spreadsheets

Email Functions

Job description

Job Details Job Location: Oregon City, OR Salary Range: $16.00 - $19.00 Hourly

Now Hiring Weekend Receptionist!

Benefits:

• PT Equivalent Employees (16 hours) will be offered:
• All employees full-time and part-time are eligible for:
  • Employee Assistance Program (EAP)
  • 401(k) –Auto-enrollment after 6 months of hire at 3%

As the first point of contact in the community for our customers through telephone or in-person interactions, this position provides exemplary customer service in a friendly and professional manner.

Responsibilities:

• Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and respectful manner.
• Monitor entry area for visitors and guests, greet and direct as necessary, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, assist with residents who request assistance with mailing letters and packages.
• Manage the lobby; monitor and ensure desk and lobby are clean and neat; create a comfortable, inviting area; assist the activity director and/or others as necessary in promoting activities with residents in the lobby.
• Respond to inquiries and/or tours when Community Relations Director, Executive Director, and Resident Care Directors are not available; facilitate experiences/tours of the community as needed.
• Promote and encourage residents to participate in activities.
• Follow and communicate company policies and procedures.
• Seek out and perform other duties as assigned or needed.

Requirements:

• Must have compassion for and desire to work with seniors!
• Ability to communicate effectively with residents, families, staff, vendors, and the general public.
• Strong organizational and follow-up skills, and the ability to manage multiple priorities.
• Knowledge of word processing, spreadsheets, and email functions.
• Must be able to pass a criminal background check and drug test.

Apply with your resume TODAY to schedule your interview for this exciting opportunity!