Concierge

Remington Hospitality; Omaha (NE); On-site; USD 18,000 - 25,000; Part time

Job summary

Remington Hospitality in Omaha, NE seeks a Concierge Lounge Attendant to create memorable guest experiences during breakfast service. You will maintain a welcoming, clean, and well-stocked lounge environment while assisting guests with local recommendations and hotel information.

You will welcome guests, stock buffet offerings, monitor lounge cleanliness, follow food safety standards, and uphold Marriott service standards in a fast-paced hotel setting.

Qualifications

• Create exceptional guest experiences through friendly, professional, and attentive service.
• Set up, stock, monitor, and replenish all complimentary food and beverage offerings during the breakfast service period.
• Maintain cleanliness and organization of lounge areas, including tables, seating, buffet stations, and service areas.

Responsibilities

• Create exceptional guest experiences through friendly, professional, and attentive service.
• Welcome guests and maintain a warm, inviting atmosphere within the Concierge Lounge.
• Serve as a knowledgeable resource regarding hotel amenities, local attractions, restaurants, entertainment, and events throughout Omaha.
• Stay informed about local happenings, seasonal activities, and points of interest to provide meaningful recommendations to guests.
• Set up, stock, monitor, and replenish all complimentary food and beverage offerings during the breakfast service period.
• Ensure buffet items remain fresh, organized, properly presented, and readily available for guests.
• Maintain cleanliness and organization of all lounge areas, including tables, seating areas, buffet stations, beverage stations, and service areas.
• Clear and sanitize tables promptly to maintain a clean and comfortable guest environment.
• Monitor inventory levels and communicate restocking needs as necessary.
• Anticipate guest needs and respond to requests in a timely and professional manner.
• Perform opening and closing duties to ensure the lounge is prepared for daily operation.
• Follow all food safety and sanitation standards.
• Maintain Marriott service standards and a professional appearance at all times.

Job description

Position Summary
Create memorable guest experiences by providing exceptional hospitality within the Concierge Lounge. This role is responsible for maintaining a welcoming, clean, and well-stocked lounge environment while assisting guests with local recommendations, hotel information, and general guest needs.

Essential Responsibilities

• Create exceptional guest experiences through friendly, professional, and attentive service.
• Welcome guests and maintain a warm, inviting atmosphere within the Concierge Lounge.
• Serve as a knowledgeable resource regarding hotel amenities, services, local attractions, restaurants, entertainment, and events throughout Omaha.
• Stay informed about local happenings, seasonal activities, and points of interest to provide meaningful recommendations to guests.
• Set up, stock, monitor, and replenish all complimentary food and beverage offerings throughout the breakfast service period.
• Ensure buffet items remain fresh, organized, properly presented, and readily available for guests.
• Maintain cleanliness and organization of all lounge areas, including tables, seating areas, buffet stations, beverage stations, and service areas.
• Clear and sanitize tables promptly to maintain a clean and comfortable guest environment.
• Monitor inventory levels and communicate restocking needs as necessary.
• Anticipate guest needs and respond to requests in a timely and professional manner.
• Perform opening and closing duties to ensure the lounge is prepared for daily operation.
• Follow all food safety and sanitation standards.
• Maintain Marriott service standards and a professional appearance at all times.

Schedule Requirements

Hours: 5:00 AM - 10:00 AM
Days: Monday through Friday
Scheduling: Days worked may be flexible and negotiated based on business needs and applicant availability. The scheduled shift hours of 5:00 AM to 10:00 AM are required and not negotiable.