Concierge

remingtonhotelscareers; Omaha (NE); On-site; USD 19,000 - 26,000; Full time

Job summary

Remington Hotels in Omaha is seeking a hospitality-focused Concierge Lounge attendant to create memorable guest experiences during the breakfast period. You will maintain a welcoming lounge, stock items, and assist guests with local recommendations and hotel information.

The role emphasizes friendly, professional service, adherence to food safety standards, and a polished appearance while supporting Marriott service standards in a busy hotel environment.

Qualifications

• Experience in hospitality or guest services preferred.
• Ability to stand for extended periods and lift up to 25 pounds.
• Friendly and professional demeanor with a guest-first mindset.

Responsibilities

• Provide friendly, professional, attentive service in the Concierge Lounge.
• Welcome guests and maintain a warm, inviting atmosphere.
• Be a knowledgeable resource on hotel amenities and local Omaha attractions.
• Keep lounge areas clean, stocked, and well-presented during breakfast service.
• Handle opening and closing duties and ensure food/beverage areas are orderly.

Skills

Customer service

Communication

Interpersonal skills

Punctuality

Hospitality

Job description

Position Summary

Create memorable guest experiences by providing exceptional hospitality within the Concierge Lounge. This role is responsible for maintaining a welcoming, clean, and well-stocked lounge environment while assisting guests with local recommendations, hotel information, and general guest needs.

Essential Responsibilities

• Create exceptional guest experiences through friendly, professional, and attentive service.
• Welcome guests and maintain a warm, inviting atmosphere within the Concierge Lounge.
• Serve as a knowledgeable resource regarding hotel amenities, services, local attractions, restaurants, entertainment, and events throughout Omaha.
• Stay informed about local happenings, seasonal activities, and points of interest to provide meaningful recommendations to guests.
• Set up, stock, monitor, and replenish all complimentary food and beverage offerings throughout the breakfast service period.
• Ensure buffet items remain fresh, organized, properly presented, and readily available for guests.
• Maintain cleanliness and organization of all lounge areas, including tables, seating areas, buffet stations, beverage stations, and service areas.
• Clear and sanitize tables promptly to maintain a clean and comfortable guest environment.
• Monitor inventory levels and communicate restocking needs as necessary.
• Anticipate guest needs and respond to requests in a timely and professional manner.
• Perform opening and closing duties to ensure the lounge is prepared for daily operation.
• Follow all food safety and sanitation standards.
• Maintain Marriott service standards and a professional appearance at all times.

Schedule Requirements

Hours:5:00 AM - 10:00 AM

Days:Monday through Friday

Scheduling:Days worked may be flexible and negotiated based on business needs and applicant availability. The scheduled shift hours of 5:00 AM to 10:00 AM are required and not negotiable.

Preferred Qualifications

• Previous hospitality, hotel, customer service, or food service experience preferred.
• Strong communication and interpersonal skills.
• Self-motivated and able to work independently.
• Ability to maintain a clean and organized environment.
• Ability to stand for extended periods and lift to 25 pounds.
• Friendly, outgoing personality with a passion for hospitality.