Concierge

Mr C. Hotels; Omaha, Northern (NE, KY); Hybrid; USD 17,000 - 28,000; Part time

Job summary

Omaha Marriott in Regency Business Park is seeking a Concierge to enhance guest experiences with local knowledge and recommendations. You will help guests discover events, sights and dining, while keeping the Concierge lounge welcoming and well-maintained.

Role requires teamwork, strong communication, and flexible scheduling, including nights, weekends, and holidays. Part-time position focused on delivering memorable stays for guests in a dynamic hotel setting.

Qualifications

• Strong customer service skills and ability to be resourceful and creative.
• Excellent business communication, both verbal and written.

Responsibilities

• Create incredible memories for guests.
• Build local contacts and stay informed on local events to assist guests.
• Provide recommendations for local sights and activities; highlight Instagrammable spots.
• Ensure Concierge lounge is inviting and clean.
• Provide food and beverage service, maintain quality and presentation, and comply with alcohol service laws.

Skills

Customer service

Verbal & written communication

Team player

Job description

Welcome to the newly Omaha Marriott located in the affluent Regency Business Park at the intersection of Interstate 680 and West Dodge Road. Our Heartwood Restaurant & Lounge offers breakfast and dinner. The hotel features 12,000 square feet of versatile and flexible meeting space, designed to accommodate a wide range of events and functions.Nearby businesses include: Charles Schwab, Whole Foods, Top Golf, Borsheims Jewelry, Signature Performance, and the University of Nebraska Omaha.

Job Description

What you will be doing

• Create incredible memories for guests!
• Building local contacts and be in the know on local area, including events happening in immediate and long term, to provide information to guests.
• Provide and recommend things to see and do in the hotel and local area. Highly knowledgeable of all Instagrammable spots. Stay up to date on services and attractions. Able to Influence and guide guests to amenities and services.
• Ensure Concierge lounge is inviting and clean.
• Provide food and beverage services to guests, ensuring food quality and presentation is appealing, mixing drinks for guests. Complies with applicable laws and responsible alcohol service.

Location

Requirements

What we are looking for

• High work ethic and self-initiative
• Previous experience as a Concierge or prior experience with local events.
• Proven customer service skills, including ability to be resourceful and creative
• Strong business communication skills verbal and written
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Status

Part-time

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