Concierge

Blondie's Story

North Carolina

On-site

USD 15,911 - 22,661

Part time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

At-cost salon/spa services

10% commission on personal retail sales

Paid time off (PTO) for eligible employees

Ongoing training and mentorship

Opportunities for advancement

Job summary

A luxury salon and spa in North Carolina is seeking a Concierge to ensure exceptional guest experiences. The ideal candidate will have a strong background in hospitality, be warm and detail-oriented, and thrive in a team-centric environment. Responsibilities include greeting guests, maintaining cleanliness, and supporting administrative tasks. This role offers pay starting at $14.00/hour along with opportunities for growth and professional development.

Qualifications

Prior experience in hospitality, retail, or client-facing support roles preferred.
Reliable, punctual, and comfortable working in a fast-paced setting.
Enthusiasm for contributing to a positive, luxury salon and spa experience.

Responsibilities

Greet and escort guests to appropriate service areas.
Maintain cleanliness and presentation of all guest-facing areas.
Communicate with the front desk and service providers to manage guest flow.

Skills

Strong interpersonal communication skills

Detail-oriented

Customer service focus

Ability to manage multiple responsibilities

Job description

Department: Front Desk & Retail Operations
Reports To: Administrative & Retail Services Manager
Location: Blondie’s Salon & Spa
Status: Non-Exempt

Position Summary

The Concierge is responsible for ensuring every guest is welcomed, supported, and cared for throughout their visit to Blondie’s Salon & Spa. This role focuses on hospitality, cleanliness, and creating a seamless guest experience from start to finish. The ideal candidate is warm, detail-oriented, and committed to providing exceptional service in a fast-paced, luxury environment. As a key member of the Guest Services team, the Concierge plays an essential role in upholding the atmosphere and brand standards of Blondie’s.

Key Responsibilities

Guest Experience

Greet and escort guests to appropriate service areas
Offer guests refreshments, magazines, or amenities as needed
Monitor guest flow and communicate with service providers to ensure timely appointments
Respond to guest needs quickly and professionally to maintain a high standard of care
Support the distribution of loyalty programs, gift cards, and promotional materials

Cleanliness & Facility Maintenance

Maintain cleanliness and presentation of all guest-facing areas, including the lounge, bathrooms, and changing rooms
Restock towels, robes, refreshments, and other guest essentials throughout the day
Support daily laundry duties and coordinate with other team members to ensure readiness of clean supplies
Ensure treatment areas and waiting spaces are clean, organized, and fully stocked

Team Communication & Support

Communicate with the front desk, service providers, and leadership team to help manage the flow of the day
Respond to internal updates and assist in executing team goals
Assist in managing product samples, seasonal amenities, or special promotions for guest experience

Administrative Support

Assist in light administrative tasks such as preparing treatment areas, assisting with backbar restocking, or relaying client requests to the appropriate team members
Support event setup, retail events, or brand promotions as needed
Starting Pay: $14.00/hour
At-cost salon/spa services for employees
10% commission on all personal retail sales
Paid time off (PTO) for eligible employees
Ongoing training and mentorship
Opportunities for advancement within administrative, operations, or retail leadership roles
Supportive team environment with a focus on collaboration and growth

Schedule

Tue-Thu, 6:00pm-8:00pm
Fridays, 3:00pm-6:00pm
Additional coverage or hours may be offered based on availability and business needs

Dress Code & Professional Standards

All team members are required to maintain a sophisticated business casual appearance and uphold the highest standards of personal grooming. As a guest-facing role, the Concierge is expected to embody warmth, professionalism, and poise at all times.

Minimum Qualifications

Prior experience in hospitality, retail, or client-facing support roles preferred
Friendly and professional demeanor with strong interpersonal communication skills
Reliable, punctual, and comfortable working in a fast-paced setting
Ability to manage multiple responsibilities and respond to guest needs efficiently
Enthusiasm for contributing to a positive, luxury salon and spa experience

Opportunities for Growth

This role is ideal for individuals seeking to grow within the salon and spa industry. Career paths may include advancement into Administrative Coordinator, Retail Specialist, or Guest Experience roles as skills and performance develop.

Join Our Team

COME EXPERIENCE ALL BLONDIE’S HAS TO OFFER

WHY CHOOSE US

Blondie’s Salon + Spa thrives on expanding our team with like-minded members. Our business doesn’t operate like the typical booth rental salon but instead offers a more stable environment that offers our employees continuing education and chances for growth. At Blondie’s, we invest in your professional and personal development believing that it leads to better results for both our customers and you. Whether it be advancement to a leadership role or a desired lateral move across departments, we hope to foster and inspire further exploration of different skill sets.

LET’S LEARN TOGETHER

At Blondie's Salon + Spa, we love learning and are passionately dedicated to the craft and culture of beauty. We do this to help us stay two steps ahead of industry styles and trends so we can offer top-notch services and experiences to our guests. You'll find such opportunities offered regularly and available for all our staff, including workshops, training with industry experts, mentorship, hands-on learning, and more so you can build your skillset on all-things-beauty related.

Looking for something more intensive? Ask about our hands-on Apprenticeship Program where we offer extra training for those who want in-depth, comprehensive learning to further their career at Blondie's. Whether you’re fresh out of beauty school or an established pro, our Program allows any and all to advance and level-up based on experience, performance, and productivity.

HOW TO KNOW IF YOU’RE A GOOD FIT AT BLONDIE’S