Concierge

Starwood Hotels; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading hotel brand is looking for a passionate Concierge in New York City. The ideal candidate will have at least one year of experience in guest service, providing personalized recommendations and ensuring guest satisfaction in a luxury setting. Join a company that values thoughtful collaboration and care for the environment.

Qualifications

• Minimum of 1 year of similar work experience.
• Experience in concierge operations required.
• Flexible and willing to meet demands of a 24-hour operation.

Responsibilities

• Provide thoughtful and personal recommendations to guests.
• Ensure excellent guest service and a memorable experience.
• Assist with reservations and local insights.

Skills

Guest Service

Attention to Detail

Team Player

Education

Post-secondary diploma or degree

Job description

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Grow with us...

Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

We are currently in search of a Concierge and a true bon vivant—a person who loves, more than anything, to eat, drink, chat, and explore, someone who’ll share thoughtful, personal recommendations on everything from secret sunsets in WEHO to an award-winning bar in Brooklyn. We’re looking for someone who cares deeply about details, who’ll get you a table at that impossible-to-reserve restaurant, then send you for drinks at a blissful hideaway you’d never have found, introduce you to an incredible gallery, give you background on the neighborhood, and anything else you can imagine. So if your dream job involves talking at length about who makes the best local, well…anything—we'd love to hear from you.

About You...

Passionate about guest service and a minimum of 1 year of similar work experience.

A post-secondary diploma or degree would be a plus.

Experience in concierge operations, a team player, hard worker, and detail oriented.

Is flexible and willing to meet the demands of a 24-hour operation.

About Us...

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a misson-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Hourly rate: $28.93

SH Hotels and Resorts is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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