Concierge

Brookfield Properties; New York (NY); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Full benefits package

Vacation/PTO Policy

401(k) Retirement Plan + EmployerMatch

Bonus or Commission Programs

Education Assistance

Associate Housing Discounts

Equal Opportunity Employer

Job summary

Brookfield Properties in New York City is seeking a friendly Concierge to welcome residents and guests, manage building entrances, and support daily operations at Waterside. You will greet visitors, share local information, and coordinate city-wide reservations.

Responsibilities include handling service requests, coordinating with contractors, and organizing social events. A high school diploma or GED is required, with an Associate Degree in Concierge/Hospitality preferred and 1–2 years of

Qualifications

• High school diploma or GED required.
• Associate Degree in Concierge/Hospitality or equivalent preferred.
• 1–2 years concierge or hospitality experience required.

Responsibilities

• Greet residents and visitors and manage lobby traffic.
• Provide information on services and events in the city.
• Coordinate reservations for dinners, theater and recreation.
• Prepare service requests and liaise with contractors.
• Address questions or concerns and escalate when needed.
• Plan social and recreational programs for residents.

Skills

Guest services

Communication

Education

High school diploma / GED

Associate Degree in Concierge/Hospitality - Customer Service

Job description

## ConciergeApply: New York, New York: Full time: Posted Yesterday: R2053669**Location**Waterside - 30 Waterside **Business** We believe home is more than a place to live. It’s where life happens; connections are made, and communities grow. That’s why we’re committed to creating welcoming places where our residents feel at home, and our people have the opportunity to make a meaningful impact. If you’re ready to be a part of our team, we encourage you to apply.**Job Description****Position Summary**Provides service to property residents and visitors. Manages the entrance of the buildings and monitors the traffic into the buildings. Provides a warm greeting to all residents and guests. **Essential Job Functions**1. Maintains knowledge and provides information to residents regarding available services and upcoming events in the city. Establishes and maintains ongoing contact with sources of information. Makes dinner, theater and local recreation reservations for residents. (15%) 2. Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately. (20%) 3. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees. (20%) 4. Greets residents and visitors. Keeps lobby bulletin board up to date with information of interest to residents. (20%) 5. Plans and implements social and recreational programs for property residents such as movies, game nights and other social events. (10%) 6. Assist residents with packages. (15%) **Education**This position requires a(n) High school diploma / GED.Additional degree(s) that are preferred for this position include:Associate Degree in Concierge/Hospitality - Customer Service **Work Experience**Below is the required/preferred work experience for this position:1-2 Years: Concierge or Hospitality experience - Required**Schedule:**Sunday : OFFMonday : 3:45P - 12:00ATuesday : 3:45P - 12:00AWednesday : 11:45P - 8:00AThursday : OFFFriday : 7:45A - 4:00PSaturday : 7:45A - 4:00P **Compensation:***Commensurate with Experience - following the Union contract.*$22.29 - $29.72 hourly **The Benefits of Working at LyvWell:** Benefits designed to help you grow, thrive, and live well.* Full benefits package* Vacation/PTO Policy* 401(k) Retirement Plan Plus Employer Match* Bonus or Commission Programs* Education Assistance* Associate Housing Discounts *Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace* We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted. #LI-DG24We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.