Concierge

Extell Development Company; New York (NY); On-site; Full time

Job summary

A leading company is seeking a Concierge for their luxury residential tower in New York City. The role involves providing exceptional service to residents and guests, managing requests, and ensuring property upkeep. Ideal candidates will have a passion for customer service and prior experience in luxury settings.

Benefits

Medical Coverage

Paid Time Off

Qualifications

• Prior experience as a Concierge or similar role in luxury residential or hotel settings is required.
• Knowledge of building systems and multi-lingual skills are a plus.

Responsibilities

• Ensure residents and guests receive five-star service.
• Serve as a point of contact for residents and guests.
• Manage packages, dry-cleaning, and documents.

Skills

Customer Service

Interpersonal Skills

Communication

Decision-Making

Organizational Skills

Attention to Detail

Adaptability

Initiative

Job description

Job Details

Job Location: 50 West 66th Street Building - New York, NY

Salary Range: Undisclosed

Description

Qualifications

About Us: Extell presents 50 West 66th Street, a 70-story elegant condominium tower located between Lincoln Center and Central Park in Manhattan's most beloved neighborhood: The Upper West Side.

Designed by world-renowned architectural innovators Snøhetta, 50 West 66th Street is the firm's first residential building in the United States. This architectural landmark offers the finest floor plans and finishes, over 50,000 square feet of amenities, and curated lifestyle services. It features unparalleled views of Central Park, the Hudson River, and the NYC skyline, destined to become an icon.

Learn more at extell.com/portfolio/50-west-66th-street.

Responsibilities

As a Concierge, you will:

• Ensure residents and guests receive five-star service.
• Serve as a point of contact for residents and guests.
• Handle requests such as arranging transportation, providing property information, and giving directions.
• Assist with property upkeep and appearance.
• Manage packages, dry-cleaning, documents, and items.
• Follow security protocols by checking in/out visitors.
• Perform additional duties as assigned.

Shift availability:

• 2:45 PM - 11:30 PM
• 10:45 PM - 7:30 AM

Requirements

• Passion for excellent customer service.
• Professional and friendly demeanor.
• Strong interpersonal, communication, decision-making, and organizational skills.
• High attention to detail.
• Ability to adapt, multi-task, and take initiative.
• Respond promptly to needs and requests.
• Maintain confidentiality.

Prior experience as a Concierge or similar role in luxury residential or hotel settings is required. Knowledge of building systems, computers, and multi-lingual skills are a plus.

Compensation & Benefits

Hourly pay ranges from $22.34 to $29.79, based on experience. Benefits include medical coverage and paid time off. Apply now!

EOE