Concierge

1 Hotel Nashville, L.L.C.; Nashville (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

1 Hotel Nashville, L.L.C. is looking for a passionate Concierge to join our team. The ideal candidate enjoys connecting with guests, offering personal recommendations, and assisting with reservations and local insights. A minimum of 1 year of experience in a similar role is preferred, along with a focus on customer service and attention to detail.

Join us in providing memorable experiences and cultivating a dedicated guest service culture. Enjoy being part of a dynamic and mission-driven company that values collaboration and respect for nature.

Qualifications

• Minimum of 1 year of similar work experience.
• Experience in concierge operations is preferred.
• Highly detail-oriented and team player.

Responsibilities

• Provide thoughtful personal recommendations to guests.
• Assist in securing reservations at local restaurants.
• Offer insider information about the neighborhood.

Skills

Guest service

Attention to detail

Flexibility

Communication

Education

Post-secondary diploma or degree

Job description

Grow with us

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. We are currently in search of a Concierge and a true bon vivant—a person who loves, more than anything, to eat, drink, chat, and explore, someone who’ll share thoughtful, personal recommendations. We’re looking for someone who cares deeply about details, who’ll get you a table at that impossible-to-reserve restaurant, then send you for drinks at a blissful hideaway you’d never have found, introduce you to an incredible gallery, give you background on the neighborhood, and anything else you can imagine. So if your dream job involves talking at length about who makes the best local, well…anything—we'd love to hear from you.

About you

Passionate about guest service and a minimum of 1 year of similar work experience. A post‑secondary diploma or degree would be a plus. Experience in concierge operations, a team player, hard worker, and detail oriented. Is flexible and willing to meet the demands of a 24‑hour operation.

About us

As a mission‑driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like‑minded travelers and takes care of the planet we live in. Founded in 2006 by BarrySternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Life at Starwood Hotels is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy—and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences. We seek next‑level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren’t afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up. Read on to learn more about our new opportunities, open now.