Concierge

The Ginger Brands; Miami (FL); On-site; USD 26,000 - 35,000; Full time

Job summary

The Ginger Brands in Miami, Florida, is seeking an experienced Host to elevate the guest experience at our exciting venue, THRōW Social and Kick Axe. In this role, you will be responsible for greeting guests, seating them, and ensuring they have a memorable dining experience.

The ideal candidate is friendly, organized, and able to communicate effectively. You will manage guest flow and help create a welcoming atmosphere. Previous hosting experience is preferred. Join us for a vibrant work environment with a fantastic food and beverage selection.

Qualifications

• Previous restaurant hosting or serving experience preferred.
• Ability to articulate clear greetings and farewells.
• Ability to carry trays or supplies (10-30 lbs).

Responsibilities

• Greet guests and seat them at tables or in waiting areas.
• Provide guests with menus.
• Manage the flow of guests into the dining and bar areas.

Skills

Customer-focused personality

Organization skills

Communication skills

Job description

We are looking for an experienced and passionate Host to join our team. THRōW Social and Kick Axe is one of the most exciting things to hit the country and we want you to be part of our team! We offer a one-of-a-kind concept with an amazing food and beverage selection, cabana service, and live entertainment in a spacious layout that is beautifully decorated.

We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, the restaurant staff, and your guests.

Responsibilities

• Greet guests and seat them at tables or in waiting areas
• Provide guests with menus
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
• Manage the flow of guests into the dining and bar areas, and provide accurate wait times to incoming guests if appropriate
• Operate cash registers to accept payments for food and beverages
• Answer the phone.
• Take to-go orders when necessary.
• Keep the host stand neat, tidy, and presentable for guests.

Qualifications

• Previous restaurant hosting or serving experience preferred
• Friendly and customer-focused personality
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
• Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
• Ability to effectively communicate on the telephone
• Must be able to carry trays or supplies (10-30 lbs.)