Host

The Grand Marlin Restaurant Group; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

The Grand Marlin Restaurant Group is seeking a friendly Host to warmly welcome guests, seat them, and help ensure an exceptional dining experience. You will be the first point of contact, creating a welcoming atmosphere and coordinating with servers and managers to meet guest needs.

Responsibilities include greeting guests, providing menus, tracking reservations, and managing guest flow with accurate wait times. Strong communication and organization are essential to success in this role.

Qualifications

• Previous restaurant hosting or serving experience preferred.
• Friendly and customer-focused personality.
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance.
• Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
• Must be able to carry supplies (10-20 lbs).

Responsibilities

• Pleasantly greet guests and seat them at tables or in waiting areas suitable for their needs.
• Provide guests with menus.
• Stay informed regarding any reservation details.
• Manage the flow of guests into the dining and bar areas; provide accurate wait times to incoming guests if appropriate.
• Effectively communicate on the telephone including taking accurate and detailed messages.

Skills

Customer service

Communication

Hospitality

Multitasking

Job description

We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.

Responsibilities

• Pleasantly greet guests and seat them at tables or in waiting areas suitable for their needs
• Provide guests with menus
• Stay informed regarding any reservation details
• Manage the flow of guests into the dining and bar areas; provide accurate wait times to incoming guests if appropriate
• Effectively communicate on the telephone including taking accurate and detailed messages

Qualifications

• Previous restaurant hosting or serving experience preferred
• Friendly and customer-focused personality
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
• Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
• Must be able to carry supplies (10-20 lbs)

* I have reviewed this job description and I understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified on this description that I am asked to perform, I should discuss them with my immediate supervisor.