Concierge

Sonida Senior Living; Hot Springs (AR); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k match

PTO day one

Paid training

Employee assistance program

Dependent Care FSA

Job summary

West Shores Senior Living in Hot Springs, AR is seeking a friendly Receptionist to warmly welcome residents, family members and visitors, answer calls, route inquiries, and manage mail and deliveries. You will be the first point of contact in a gracious, professional setting.

Join Sonida Senior Living and enjoy a comprehensive benefits package, paid training, PTO from day one, and opportunities to grow with a team dedicated to quality care.

Qualifications

• Enjoy providing exceptional customer service to residents and visitors.
• Appreciate being a dependable and responsible member of a team.

Responsibilities

• Answers telephone and directs caller to the appropriate individual and provides information about the community.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Resolving customer questions and concerns

Skills

Customer service

Team player

Job description

Find your joy here, at West Shores Senior Living, a Sonida Senior Living community!

We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

West Shores Senior Living, a premier retirement community in Hot Springs, AR, provides quality care to residents in an Independent Living and Assisted Living community.

What we offer you:

• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
• SafelyYou - AI video technology that detects and prevent falls
• Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
• Sage - Improve call light response time and improvement to service and care
• Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training

*Benefit eligibility dependent on employment status

**Eligibility based on location

Receptionist Responsibilities include:

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications:

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.