Concierge

Frontier Management Group; Happy Valley (OR); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated Weekend Concierge to enhance the living experience at its Happy Valley community. This role is pivotal in providing exceptional customer service and ensuring the smooth operation of the community. You will be the first point of contact for visitors, assisting with inquiries and supporting the sales office. The ideal candidate is passionate about serving senior residents and possesses excellent verbal and written communication skills. Join a team that values respect and initiative while enjoying a competitive salary and comprehensive benefits package, including medical, dental, and a robust 401(k) plan.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Short Term Disability

Life Insurance

Flexible Spending Account

Accident Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

Qualifications

• Exceptional customer service skills are essential for this role.
• Strong verbal and written communication abilities are required.

Responsibilities

• Provide high-level customer service to greet and support visitors.
• Assist with social media and answer incoming calls as needed.

Skills

Customer Service

Verbal Communication

Written Communication

Interpersonal Skills

Tools

Social Media

Job description

Frontier Senior Living is currently seeking an outstanding Weekend Concierge to join the Monterey Court Memory Care community located in Happy Valley, Oregon.

Frontier Senior Living's portfolio of communities spans throughout the United States, each sharing a commitment to superior service and quality lifestyle for our residents within their unique setting. Frontier's mission is to provide an enriched and meaningful experience for our residents, team members, and community partners. If you are as committed and passionate about serving the needs of our senior residents as we are, we encourage you to apply and experience the Frontier Difference.

The Concierge will be responsible for overseeing the smooth operation of the community. The ability to provide compassionate customer service is required. An understanding and commitment to the principles and values of the community is essential.

Primary Duties and Responsibilities:

1. High-level customer service for greeting and supporting all visitors and clients.
2. Assist with social media.
3. Answer incoming calls and route as appropriate.
4. Support and assist with sales office matters as directed by the Executive Director.
5. Customer service contact for questions and concerns.
6. Ensure clean and presentable office space at all times.
7. Assist with all special projects.
8. Other duties as assigned.

Other Requirements:

1. Availability to work weekends and holidays.
2. Professional appearance and background are required.
3. Exceptional verbal and written skills; ability to work as a positive team member.
4. Good interpersonal skills with all levels of staff.

Frontier Senior Living offers a competitive salary and a work environment that encourages initiative and fosters respect. We provide medical, dental, vision, life/AD&D, Flexible Spending Account, Short Term Disability, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance. We also offer a 401(k) plan with a competitive Match program that we enhanced in April of 2021! To discover more about the Frontier Senior Living team, please visit our site at www.frontiermgmt.com.

Equal Opportunity Employer/ Drug-Free Workplace