Concierge

New Perspective Senior Living, LLC; Carmel (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Referral Bonus

Flexible Scheduling

Tuition Assistance

Leadership Support

Collaborative Work Culture

401(k) with Company Match

Health Reimbursement Account

Education assistance up to $5,000

Employee Assistance Program

Job summary

New Perspective Senior Living, LLC is looking for a Concierge to enhance the guest experience in our community. In this role, you will be responsible for providing exceptional service and support to residents, families, and team members. You will be the face of our hospitality efforts, ensuring that every visitor feels welcomed and valued.

The ideal candidate will have a high school diploma and possess strong communication skills, along with empathy for the challenges faced by seniors. We offer numerous benefits, including tuition assistance, flexible scheduling, and a referral bonus!

Qualifications

• High school diploma or equivalency preferred.
• Ability to read, write, speak & understand English.
• Empathy for residents and problem-solving skills.
• Demonstrated computer skills. Ability to interact with devices.

Responsibilities

• Answer incoming calls and provide information.
• Perform clerical functions and operate office equipment.
• Screen and direct visitors.
• Communicate effectively with guests and team members.
• Deliver excellent customer service to residents and families.

Skills

Empathy for challenges

Demonstrated computer skills

Effective communication

Ability to handle multiple tasks

Education

High school diploma or equivalency

Job description

Concierge

As the Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support. This opportunity is a perfect fit for compassionate individuals looking to make a difference in the lives of others. We offer opportunities for training, advancement, education financial assistance, bonuses, and much more.

Responsibilities of a Concierge

• Answers incoming calls with a smile and provides routine information to callers; records messages and screens and routes calls to appropriate destinations.
• Performs general clerical functions including typing, memos, filing, processing facility mail; and operating general office equipment.
• Screens and directs all visitors.
• Communicates and interacts with guest, residents, families and team members in a kind, respectful and effective way.
• Champions hospitality and delivers excellent customer service to residents, families, visitors, and vendors.
• Ensures that an attractive home environment exists at all times with a milieu that fosters engagement, socialization and purposeful living.

Qualifications

• High school diploma or equivalency preferred
• Ability to read, write, speak & understand the English language
• Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them.
• Demonstrated computer skills and ability to interact with a variety of electronic devices.
• Ability to communicate effectively verbally and in writing using the English language.
• Ability to handle multiple tasks simultaneously.

Preferred Qualifications

• Previous experience working with seniors preferred and desire to serve and care for seniors

When you join our team, you’ll gain:

• Referral Bonus – Earn a bonus each time we hire a new team member referred by you.
• Flexible Scheduling – Partner with your manager to create your ideal schedule.
• Tuition Assistance – We invest in our team members’ development to promote within. Share your career goals with us!
• Leadership Support – We will give you the resources, training, and guidance to be successful in your current and future roles. Your success is our success!
• Collaborative & Inclusive Work Culture – We value all of our team members’ experiences and backgrounds, and we continue to build dynamic teams. We’re committed to listening to team members’ ideas in order to make some of the best improvements.
• Positive Impacts – You’ll make a difference by helping seniors live life on purpose!
• 401(k) with Company Match!
• Paid Time Off and Holidays
• Company-Paid Basic Life Insurance
• Voluntary Short-Term Disability
• Company-Paid Long-Term Disability
• Health Reimbursement Account/Health Savings Account
• Flexible Spending Accounts
• Education assistance - up to $5,000 per calendar year!
• Real-time Access to Earned Wages
• Employee Assistance Program

*Benefits vary by full-time, part-time, and PRN status.

New Perspective is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.