Concierge

Sunrise Senior Living Mgmt Inc; Denver (CO); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Disability Plans

Retirement Savings Plans

Employee Assistance Program / Discount

Paid time off

myFlexPay

Tuition Reimbursement

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge to create a warm, safe, and organized community experience for residents, families, and visitors. You will greet guests, route calls, assist with move-ins, and support the Sales team with inquiries.

The role emphasizes professionalism, confidentiality, and multi-tasking in a busy setting, with a strong focus on exceptional service and administrative coordination.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with time management and discretion.

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism.
• Answer and route calls, take accurate messages.
• Provide community overviews and support Sales with inquiries.
• Assist with move-ins and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment and data entry tasks.
• Manage appointments, mail, and resident rosters.
• Monitor safety, sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

Confidentiality

Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Why Join Sunrise Senior Living At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.

What You'll Do:

• Greet visitors, residents, and prospective families with professionalism and warmth


• Answer and route calls promptly, taking accurate messages


• Provide community overviews and support the Sales team with inquiries


• Assist with move-in preparations and marketing materials


• Maintain a welcoming front desk and Bistro area


• Support recruitment efforts and administrative data entry


• Manage appointments, mail distribution, and resident rosters


• Monitor safety protocols, visitor sign-in, and emergency procedures


• Process meal tickets and assist with basic office tasks

What We're Looking For:

• High School Diploma/GED


• Strong customer service and communication skills


• Organized with excellent time management and follow-through


• Comfortable multitasking in a fast-paced environment


• Proficiency in Microsoft Office and basic computer systems


• Ability to maintain professionalism and confidentiality

Front Desk Concierge – Lead Hospitality with Purpose

Front Desk Concierge | Senior Living Administration

Pay Range: 19.34 - 23.40

We also offer benefits and other compensation that include:

• Medical, Dental, Vision, Life, and Disability Plans


• Retirement Savings Plans


• Employee Assistant Program / Discount Program


• Paid time off (PTO), sick time, and holiday pay


• myFlexPay offered to get paid within hours of a shift


• Tuition Reimbursement

In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan.

Some benefits have eligibility requirements

Equal Opportunity Employer

Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

We are united by a mission to champion quality of life for all seniors, and we believe we shine brightest when we support one another and those we serve.