Concierge

Sunrise Senior Living; Baton Rouge (LA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health/dental/vision/Life/Disability

Retirement savings

Employee assistance program

PTO & holidays

MyFlexPay

Tuition reimbursement

Job summary

Sunrise Senior Living in Baton Rouge, LA, seeks a Front Desk Concierge to greet visitors, guide tours, and support the Sales team. You will manage calls, schedule appointments, assist with move-ins and prepare marketing materials, while maintaining a warm, professional front desk and Bistro area.

This role emphasizes hospitality, confidentiality, and teamwork within a compassionate senior living community. The position offers opportunities for growth, competitive benefits, and a supportive

Qualifications

• Strong customer service and communication required.
• Organized with excellent time management and follow-through.
• Ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.

Responsibilities

• Greet visitors, residents, and families professionally and warmly.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

Confidentiality

Education

High School Diploma/GED

Tools

MS Office

Job description

Why Join Sunrise Senior Living

At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.

What You’ll Do

• Greet visitors, residents, and prospective families with professionalism and warmth
• Answer and route calls promptly, taking accurate messages
• Provide community overviews and support the Sales team with inquiries
• Assist with move-in preparations and marketing materials
• Maintain a welcoming front desk and Bistro area
• Support recruitment efforts and administrative data entry
• Manage appointments, mail distribution, and resident rosters
• Monitor safety protocols, visitor sign-in, and emergency procedures
• Process meal tickets and assist with basic office tasks

What We’re Looking For

• High School Diploma/GED
• Strong customer service and communication skills
• Organized with excellent time management and follow-through
• Comfortable multitasking in a fast-paced environment
• Proficiency in Microsoft Office and basic computer systems
• Ability to maintain professionalism and confidentiality

Front Desk Concierge – Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay Range: 12.25 - 15.35

Benefits

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement

In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements.

Equal Opportunity Employer

Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

Mission Statement

At Sunrise Senior Living, we are united by a mission to champion quality of life for all seniors, and we believe we shine brightest when we support one another and those we serve.