Concessions Supervisor - High-Energy Events

Sodexo; New Orleans (LA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k

Tuition reimbursement

Discount programs

Shift meals

Job summary

Sodexo is seeking a Concessions Supervisor for the NEW ORLEANS ERNEST N. MORIAL CONVENTION CENTER. You will oversee event-based concessions operations to ensure efficient service and guest satisfaction, and provide on-site leadership for stands, kiosks, and portable locations during events.

Lead staffing, service flow, inventory awareness, and issue resolution while coordinating with unit leadership. This role requires lifting, reliability, and adherence to safety and company standards.

Qualifications

• High School diploma, GED, or equivalent experience required.
• Minimum of 2–4 years of experience in concessions, food service, or event-based operations.
• Prior supervisory or lead experience preferred.
• Must meet minimum age requirements to supervise alcohol sales where applicable.
• Must maintain alcohol-service certification (TIPS/TEAM or equivalent) and comply with state requirements.

Responsibilities

• Oversee concession stands, kiosks, portable locations, and walk-out or autonomous retail stores.
• Assign staff to concession locations and adjust coverage based on volume and needs.
• Conduct pre-event or pre-shift briefings on expectations and service standards.
• Address guest concerns promptly and escalate issues to management.
• Support onboarding and training of concession staff and leads.
• Lift up to 35 pounds frequently and up to 40 pounds occasionally.
• Attend scheduled shifts reliably.

Skills

Staff supervision

Leadership

Education

High School diploma or GED

Job description

Sodexo is seeking a Concessions Supervisor for the NEW ORLEANS ERNEST N. MORIAL CONVENTION CENTER. You will oversee event-based concessions operations to ensure efficient service and guest satisfaction, and provide on-site leadership for stands, kiosks, and portable locations during events.

Lead staffing, service flow, inventory awareness, and issue resolution while coordinating with unit leadership. This role requires lifting, reliability, and adherence to safety and company standards.