Concessions Supervisor - Flexible, Fast-Paced Guest Service

Delaware North; Buffalo (NY); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North Sportservice at KeyBank Center in Buffalo, New York is seeking seasonal Concessions Supervisors to lead team members and deliver exceptional guest service.

The role includes assigning duties, training, resolving complaints, managing labor and cash handling, and supporting guests in a fast-paced environment. Prior restaurant supervisory experience is preferred; no college degree is required. Weekly pay and benefits accompany the position.

Qualifications

• Restaurant experience required.
• Minimum of 2 years of supervisory experience preferred.
• No college degree required.

Responsibilities

• Assign duties to scheduled team members and assist with training.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Manage labor and profit loss.
• Ensure proper cash handling and tip record-keeping for the shift.
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary.

Skills

Supervisory experience

Restaurant experience

Cash handling

Guest service

Job description

Delaware North Sportservice at KeyBank Center in Buffalo, New York is seeking seasonal Concessions Supervisors to lead team members and deliver exceptional guest service.

The role includes assigning duties, training, resolving complaints, managing labor and cash handling, and supporting guests in a fast-paced environment. Prior restaurant supervisory experience is preferred; no college degree is required. Weekly pay and benefits accompany the position.