Concessions Manager

Compass Group USA; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Culinaire, part of Compass Group USA, is seeking a Concessions Manager to lead the overall concessions operations, drive revenue, manage staff, and ensure safety and customer satisfaction at diverse venues.

The role focuses on financial success, inventory control, menu development, and compliance with health and safety standards while maintaining a professional work environment and high service quality.

Qualifications

• Minimum of three (3) years of management experience.
• Interacts professionally with multiple departments.
• Communicates effectively both written and verbal.
• Management Food Safety Certified or ServSafe and Alcohol Certified.
• Lifts, pushes, pulls and organizes up to 50 pounds.
• Works a flexible schedule for any day or time.
• Stands and walks for long periods of time.
• Multi-tasked oriented and organized.

Responsibilities

• Responsible for the overall financial success of all concessions.
• Develops and maintains positive relationships with client and staff.
• Ensures strict cash handling procedures and reconciliation of daily receipts.
• Publishes nightly sales reports.
• Manages opening and closing duties.
• Maintains positive, safe, professional environment.
• Ensures highest level of customer satisfaction.
• Enforces policies and procedures fairly and consistently.
• Recruitment, hiring, motivation, training and discipline of associates.
• Manages inventory and stock levels, and initiates product improvements.
• Recommends and implements menu selection and pricing.
• Develops new concepts to increase revenue and concession sales.
• Oversees daily cleaning of all concession locations and equipment.
• Maintains concessions equipment and health and safety compliance.
• Ensures alcohol compliance and training.
• Attends meetings as required.
• Produces monthly forecast of performance to budget and plan.
• Manages daily receipts and money transport.

Skills

Management experience

Interdepartmental communication

Effective communication

ServSafe certification

Alcohol certification

Flexible schedule

Mobility

Multi-tasking

Manual dexterity

Team leadership

Job description

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CULINAIRE provides upscale food and beverage management services to a very diverse collection of national accounts to include art museums, cultural landmarks, hotels, performing arts centers, restaurants, and special event venues. While our portfolio is diverse, the one constant in every operation that we manage is our total commitment to our associates to put their career path, safety and success as our top priority, as well as to provide sophisticated, delicious food and warm service to our guests.

As the Concessions Manager you will be responsible for the overall operations of concessions to include accounting for daily receipts, ordering food and production items, operational and budget goals, staff relations, as well as enforcing all health and safety standards

Responsibilities:

• Responsible for the overall financial success of all concessions
• Develops and maintains positive working relationship with client and build staff especially in developing per performance concessions sales plans..
• Ensures strict compliance with cash handling procedures and reconciliation of the daily receipts and publish nightly sales reports
• Ensures opening and closing duties have been successfully completed
• Manages with entrepreneurial mindset while focusing on building and improving the business and patron experience
• Establish and maintain a positive and professional environment, as well as one that is safe
• Ensures and maintains the highest level of customer satisfaction
• Ensures the policies and procedures are enforced in a fair and consistent manner
• Establishes and maintains an exception associate relations through effective recruitment, hiring, positive motivation, training, development and discipline
• Manages the proper inventory of the concession, as well as stocking and restocking stand as needed, and initiate action to improve product
• Recommends and implements menu selection and pricing
• Develops new concepts to increase existing revenue sources and concession sales and implements approved concepts
• Manages the daily cleaning of all concessions locations and equipment including any cooking machinery
• Oversees proper maintenance and repair of concessions equipment
• Ensures health and safety code compliance
• Ensures that all team members follow the alcohol compliancy best practices and in compliance with liquor regulations and implements required training
• Attends all meetings as required
• Produces monthly forecast of performance to budget and plan
• Manages the day’s receipts and transporting of all money to the appropriate location
• Tracks revenue and labor on a daily basis
• Knowledge and compliance with policies and procedures as outlined under the Associate’s Handbook
• Completes all assignments and tasks as instructed by any member of management

Qualifications and Skills:

• Minimum of three (3) years of management experience
• Interacts professionally with multiple departments
• Communicates effectively both written and verbal
• Management Food Safety Certified or ServSafe and Alcohol Certified
• Lifts, pushes, pulls and organizes up to fifty, (50) pounds
• Works a flexible schedule for any day or time
• Skillfully uses hands and fingers easily
• Stands and walks long period of time
• Multi-tasked oriented and organized

Culinaire is a member of Compass Group USA

Associates at Culinaire are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Culinaire maintains a drug-free workplace.