Concessions General Manager - Hospitality Operations Leader

Compass Group, North America; Newark (NJ); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

Levy Sector in the Prudential Center is seeking a General Manager of Concessions to lead operations, HR and financials, from hiring and training to cost management and quality standards. You will represent Levy and communicate our culture to clients and guests at every touchpoint.

The role emphasizes team leadership, cost control, and delivering Levy’s guest-centric hospitality experience across events and daily operations.

Qualifications

• 5+ years of experience in a food and beverage operational position.
• Bachelor’s degree in Hospitality Management preferred.
• High level of computer literacy.
• Passion for hospitality, food, and retail.
• Excellent interpersonal and stakeholder management skills.

Responsibilities

• Holds team accountable to steps of service to deliver great guest service.
• Ensures team members deliver heartfelt hospitality to every guest, every time.
• Ensures team members have tools necessary to complete their jobs.
• Ensures show quality standards are maintained at all times.
• Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members.
• Regularly obtains feedback from clients and guests to improve operations.

Skills

F&B operations

Hospitality degree

Computer literacy

Hospitality passion

Interpersonal mgmt

Education

Bachelor's degree in Hospitality Management

Job description

Levy Sector in the Prudential Center is seeking a General Manager of Concessions to lead operations, HR and financials, from hiring and training to cost management and quality standards. You will represent Levy and communicate our culture to clients and guests at every touchpoint.

The role emphasizes team leadership, cost control, and delivering Levy’s guest-centric hospitality experience across events and daily operations.