Concessions Coordinator

Legends Global; New Orleans (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

Legends Global is seeking a Stadium Concessions Administrator to coordinate staffing and administrative functions for concession operations. You will schedule staff, support onboarding, track attendance, and maintain payroll-related records to ensure smooth event execution.

The role covers staffing rosters, attendance monitoring, and liaison with managers to address shifts and coverage needs across all concession locations during events.

Qualifications

• Experience coordinating staffing for large-scale concessions or similar event operations.
• Ability to create and manage staffing rosters and reports under strict timelines.
• Familiarity with collective bargaining agreements or union-related scheduling considerations.
• Strong communication and coordination skills across multiple departments.

Responsibilities

• Coordinate staffing schedules for all concession locations and events.
• Assist with recruitment and onboarding of seasonal staff; schedule interviews and onboarding activities.
• Maintain employee records, timekeeping, and labor metrics; reconcile variances and payroll inputs.
• Serve as staffing liaison during events; manage check-in/out and resolve staffing challenges.

Skills

Staff scheduling

Attendance tracking

Recruitment support

Onboarding coordination

Payroll/timekeeping

Tools

HRIS

Payroll system

Labor reporting software

Job description

Department Food & Beverage Operations / Concessions

STADIUM CONCESSIONS ADMINISTRATOR

Department Food & Beverage Operations / Concessions

Reports To AGM of Concessions

Position Summary The Concessions Staffing Coordinator & Administrator is responsible for coordinating all staffing and administrative functions for stadium concessions operations. This position ensures that concession locations are adequately staffed for all events through effective scheduling, recruitment support, onboarding coordination, attendance tracking, and workforce communication.

Staffing Coordination

• Develop and manage staffing schedules for all concession locations.
• Create and maintain employee schedules in accordance with the Collective Bargaining Agreement (CBA), seniority, availability, and operational needs.
• Prepare staffing rosters, deployment sheets, sign-in sheets, labor reports, and other event documentation.
• Record and track call-offs, late arrivals, no-call/no-shows, and staffing changes.
• Verify employee attendance by conducting location (bed) checks and reconciling staffing assignments.
• Print and distribute staffing reports, attendance reports, labor reports, and other operational documentation.
• Assign employees to work locations and update staffing assignments as operational needs change.
• Coordinate staffing levels based on event attendance projections and operational needs.
• Maintain staffing rosters and employee availability records.
• Coordinate last-minute staffing adjustments and fill open shifts as needed.

Recruitment & Onboarding Support

• Assist with recruiting concession team members and seasonal employees.
• Schedule interviews and hiring events.
• Coordinate onboarding activities for new hires.
• Monitor completion of required training and certifications.

Workforce Administration

• Maintain employee records and staffing databases.
• Track attendance, tardiness, and labor metrics.
• Enter, reconcile, and maintain employee tip records for all applicable departments.
• Monitor scheduled versus actual labor and communicated variances to department leadership.
• Process payroll time edits and ensures employee time records are accurate.
• Assist with payroll verification and reporting.
• Generate staffing reports for management review.

Event Operations Support

• Serve as the staffing contact during events.
• Coordinate employee check-in and check-out procedures.
• Assist managers in resolving staffing challenges.