Concessions Coordinator

Legends Music, LLC; New Orleans (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Legends Music, LLC is seeking a Stadium Concessions Administrator to coordinate staffing and administrative functions for stadium concessions operations. This role ensures locations are adequately staffed for events through scheduling, onboarding coordination, attendance tracking, and workforce communication.

The position oversees staffing rosters, attendance, labor reports, and payroll time edits, providing critical support to event operations and management.

Qualifications

• Experience coordinating staffing for events, ideally in concessions or hospitality.
• Ability to manage schedules, attendance, and shift changes across locations.
• Familiarity with onboarding and training tracking for new hires.

Responsibilities

• Develop and manage staffing schedules for all concession locations.
• Create and maintain employee schedules per CBA, seniority, and needs.
• Prepare rosters, labor reports, and event documentation.
• Record call-offs, late arrivals, and staffing changes.
• Monitor attendance with location checks and reconcile assignments.
• Generate staffing, attendance, and labor reports for management.
• Coordinate last-minute staffing adjustments and fill shifts.
• Assist with recruiting and onboarding activities for seasonal staff.

Skills

Staffing coordination

Recruitment support

Onboarding coordination

Attendance tracking

Payroll time edits

Tools

Payroll software

HRIS

Job description

STADIUM CONCESSIONS ADMINISTRATOR

Department Food & Beverage Operations / Concessions

Reports To AGM of Concessions

Position Summary

The Concessions Staffing Coordinator & Administrator is responsible for coordinating all staffing and administrative functions for stadium concessions operations. This position ensures that concession locations are adequately staffed for all events through effective scheduling, recruitment support, onboarding coordination, attendance tracking, and workforce communication.

Staffing Coordination

• Develop and manage staffing schedules for all concession locations.
• Create and maintain employee schedules in accordance with the Collective Bargaining Agreement (CBA), seniority, availability, and operational needs.
• Prepare staffing rosters, deployment sheets, sign-in sheets, labor reports, and other event documentation.
• Record and track call‑offs, late arrivals, no‑call/no‑shows, and staffing changes.
• Verify employee attendance by conducting location (bed) checks and reconciling staffing assignments.
• Print and distribute staffing reports, attendance reports, labor reports, and other operational documentation.
• Assign employees to work locations and update staffing assignments as operational needs change.
• Coordinate staffing levels based on event attendance projections and operational needs.
• Maintain staffing rosters and employee availability records.
• Coordinate last‑minute staffing adjustments and fill open shifts as needed.

Recruitment & Onboarding Support

• Assist with recruiting concession team members and seasonal employees.
• Schedule interviews and hiring events.
• Coordinate onboarding activities for new hires.
• Monitor completion of required training and certifications.

Workforce Administration

• Maintain employee records and staffing databases.
• Track attendance, tardiness, and labor metrics.
• Enter, reconcile, and maintain employee tip records for all applicable departments.
• Monitor scheduled versus actual labor and communicated variances to department leadership.
• Process payroll time edits and ensures employee time records are accurate.
• Assist with payroll verification and reporting.
• Generate staffing reports for management review.

Event Operations Support

• Serve as the staffing contact during events.
• Coordinate employee check‑in and check‑out procedures.
• Assist managers in resolving staffing challenges.

Our Work Experience

Our Work Experience is the combination of everything that’s unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it’s our people. Our employees are self‑disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.