Concessions Bartender

Emerson College; Boston (MA); On-site; USD 21,008 - 23,625; Part time

Benefits offered by this job

Health plans

403(b) retirement benefit

Generous time-off programs

Job summary

Emerson College in Boston is looking for Concessions Bartenders to join the Guest Experience team. You will provide snack and beverage service during various events at the Cutler Majestic Theatre and Paramount Center. Must be customer service-oriented and TIPS certified.

The role requires accepting payments, managing the cleanliness of the booth, and checking IDs for alcohol sales. Compensation ranges from $15.25 to $17.15 per hour, with a generous benefits package for eligible employees.

Qualifications

• Experience in customer service is required.
• Must have TIPS certification, which can be provided.
• Open availability, especially evenings and weekends, is strongly preferred.

Responsibilities

• Greet guests and take orders for food and beverage.
• Handle cash and manage POS transactions.
• Maintain cleanliness of the Concessions booth.

Skills

Customer Service Experience

Basic Math Functions

Ability to Handle Cash

Education

TIPS On-Premise Certification

Tools

POS system

Job description

Join our community and experience Emerson College! The Concessions Bartenders are a crucial part of the Office of the Arts’ Guest Experience team, providing snack and beverage service at hundreds of events within the Cutler Majestic Theatre and Paramount Center throughout the year. Shifts can vary between these locations. Concessions Bartenders are TIPS Certified cashiers, trained to serve a variety of consumable items, including both alcoholic and non-alcoholic options. Concessions Bartenders are expected to facilitate sales at events where items are sold to audiences as well at receptions where items are distributed free of charge. This position reports to the Guest Experience Manager.

Essential Job Duties

• Greet guests and take orders for food and beverage items
• Accept payment from guests and make change as necessary
• Manage operation of POS system for assigned shifts, accepting cash, credit, or electronic payments
• Maintain the highest quality standards and portion consistency
• Maintain the overall cleanliness and organization of the Concessions booth
• Assist in the set up and break down of the Concessions booth before and after the event, including relocating inventory items, counting cash banks, and organizing display shelves
• Ensure the safety of all patrons by checking ID’s for all alcoholic item sales and observing patron behavior
• Other duties as assigned

Qualifications

• Must be TIPS On-Premise Certified (can be provided)
• Customer Service Experience required
• General Cash handling or POS Experience strongly preferred
• Open availability is strongly preferred; evening and weekend availability required

Knowledge, Skills, and Abilities

• Ability to calculate basic math functions (addition, subtraction, division, multiplication, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory
• Ability to handle cash accurately and responsibly
• Ability to work well in a team‑oriented, fast‑paced, event‑driven environment
• Ability to speak, read and write in English
• Ability to provide excellent customer service

Physical Abilities

• Stand for extended periods up to 3 hours
• Lift objects weighing up to 40lbs

Work Environment

Theater/Event Space and General Office Environment.

Compensation & Benefits

Compensation range: $15.25-$17.15 per hour. Grade of Position: T01N; Scheduled Weekly Hours: 15.00. Emerson College offers a generous benefits package to regular staff scheduled to work 20+ hours per week, including health plans, dental plans, time‑off programs, a 403(b) retirement benefit with a 9% employer contribution, and additional life, disability and commuter benefits. See our benefits website for full details.