Concessions Attendant, Attraction Beverage

Area-15; Las Vegas (NV); On-site; USD 21,000 - 28,000; Part time

Job summary

AREA15 Las Vegas is seeking a Concessions Attendant for attractions beverage service. This role covers beverage and concession items, supports busy guest areas, and upholds high service standards in a dynamic, immersive venue.

The ideal candidate has 21+ age, US work eligibility, and experience in fast-paced hospitality or entertainment environments. Flexible shifts, including nights and weekends, are required.

Qualifications

• Applicants must be 21 years of age or older.
• Proof of eligibility to work in the United States.
• Comfortable working in a creative, entrepreneurial start-up environment.
• Previous experience in concessions, food and beverage service, or high-volume environment preferred.
• Previous experience in a themed, immersive, or entertainment-driven venue preferred.
• Must possess excellent guest service.
• Point-of-sale experience preferred.
• Basic knowledge of beer, wine and non-alcoholic beverages.
• Valid work cards (Health, Alcohol Awareness, and Non-Gaming).
• Must be able to push and lift up to 25 lbs.
• Ability to stand for the entire shift.
• Ability to understand, speak, read, and write English.
• Availability for varied shifts, including evenings, weekends, and holidays.

Responsibilities

• Serve beverages and concession items to guests accurately and efficiently.
• Develop knowledge of each attraction’s theme, menu offerings, and pricing.
• Set up concession areas for full operation and ensure supplies are ready.
• Restock beverages, concession items, cups, and napkins throughout the shift.
• Handle card transactions at the POS system accurately.
• Verify guest identification for all alcohol sales.
• Maintain a clean and hygienic workstation per SNHD standards.
• Provide inventory counts before and at end of shift.
• Coordinate with Attractions Operations to support guest flow.
• Participate in attraction activations and events.
• Uphold AREA15 service standards in every guest interaction.
• Maintain professional appearance per AREA15 guidelines.
• Perform other duties as assigned.

Skills

21+ age

Eligible to work in US

Creative startup env

Concessions experience

High-volume venue

Immersive venue experience

Guest service

POS experience

Beer & wine knowledge

Health/Alcohol/Non-Gaming cards

Lift 25 lbs

Standing for shift

English fluency

Varied shifts

Tools

Point-of-sale system

Job description

About the Organization ABOUT AREA15 LAS VEGAS. AREA15, located parallel to the Las Vegas Strip, represents the world's first purpose-built immersive entertainment district offering live events, distinctive attractions, interactive art installations, extraordinary design elements, unique retail, ground-breaking technology, bars and eateries and much more. AREA15's curated mix of dynamic destinations-including LIFTOFF Bar and Ride, Meow Wolf's Omega Mart, Dueling Axes, Five Iron Golf, Kaia, The Beast, Wink World: Portals Into the Infinite, Museum Fiasco, Dopeameme Institute for Pleasure Research (D.I.P.R.), JOHN WICK EXPERIENCE and many more-represents what's next in experiential entertainment. With a robust, ever-changing roster of concerts, events, immersive art exhibitions, out-of-this-world nightlife and boundary-pushing production shows, AREA15 attracts visitors of all ages. Zone 2: The Terminals at the AREA15 District welcomes Universal Destinations & Experiences' new, year-round horror entertainment experience Universal Horror Unleashed, Felix & Paul Studios' Interstellar Arc, The Escape Game/Great Big Game Show and many more coming soon! Follow on Instagram and Facebook: @AREA15Official; and YouTube: AREA15. Hashtag: #AREA15. AREA15 is an equal opportunity employer and values diversity. We are committed to complying with all federal, state and local laws providing equal opportunities and all other employment laws and regulations.

Position Concessions Attendant, Attraction Beverage

DESCRIPTION: AREA15 is an immersive entertainment and event destination that blends art and music in a dynamic environment. We are a hub for creativity, innovation, and unique experiences. Join us and be part of a team that thrives on imagination and passion.

THE CONCESSIONS ATTENDANT, ATTRACTIONS BEVERAGE services AREA15’s experience-based concessions, including the Zone 2 container bar and more, serving beverages and concession items that complement each attraction’s theme. The Concessions Attendant is responsible for ensuring excellent guest service standards are met while staying in compliance with all applicable SNHD requirements. The ideal candidate has experience in a fast-paced, high-energy environment and can demonstrate strong communication skills. The Concessions Attendant should have knowledge of beverage service, point-of-sale transactions, and food safety practices, and is responsible for upholding the highest of AREA15’s standards at all times.

RESPONSIBILITIES AND DUTIES:

• Serve beverages and concession items to guests accurately and efficiently, adhering to department policies and procedures.
• Develop and maintain knowledge of each attraction’s theme, menu offerings, and pricing to support an authentic, immersive guest experience.
• Set up the concession areas for full operation; ensure all supplies, product, and tools are fully ready for operations.
• Restock beverages, concession items, cups, napkins, and other supplies throughout the shift to maintain service flow.
• Handle card transactions at the point-of-sale system accurately.
• Verify guest identification for all alcohol sales in accordance with company policy and state law.
• Maintain a clean and hygienic workstation in accordance with SNHD standards.
• Provide an accurate inventory count of product prior to and at the end of every shift.
• Assist with breakdown and closing of the concession area, including cleaning, restocking, and securing product.
• Coordinate with Attractions Operations and Attractions Beverage leadership to support guest flow, capacity, and timing within each experience.
• Participate in attraction-specific activations, themed events, and new experience launches as scheduled.
• Pose for pictures, in uniform or designated (logo) apparel, for promotional activities.
• Participate and dress up in costumes for events, movie showings, and/or themed parties.
• Participate and appear in marketing, publicity, or media materials.
• Consistently deliver exceptional service to every visitor while interacting in a professional manner, maintaining dialogue with all visitors while upholding a warm, positive, and friendly persona always.
• Initiate and maintain an upbeat environment on a consistent basis.
• Communicate effectively with all levels of employees and visitors. Ability to stay organized, handle various tasks at one time, follow up, and make accurate decisions.
• Be a brand advocate by providing guests with accurate information regarding our attractions, venues, menus, and pricing.
• Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager’s attention.
• Respond to guest concerns/complaints and correct errors or resolve complaints with a positive attitude.
• Requires the ability to follow instructions and work within a team environment.
• Ability to maintain composure and stay focused. Ability to maintain a high level of integrity.
• Demonstrate ART! (AREA15's service standards) in every guest interaction.
• Adhere to department and company policies and procedures.
• Maintain a professional, polished appearance in line with AREA15 standards.
• Work various shifts, including nights, weekends, and holidays.
• Perform other work-related duties as assigned.

Location

AREA15 Las Vegas

Full-Time/Part-Time Part-Time

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Position Requirements

QUALIFICATIONS & SKILLS

• Applicants must be 21 years of age or older
• Proof of eligibility to work in the United States
• Comfortable working in a creative, entrepreneurial start-up environment, introducing new concepts and innovations.
• Previous experience in concessions, food and beverage service, or retail in a high-volume environment preferred.
• Previous experience in a themed, immersive, or entertainment-driven venue preferred.
• Must possess and be able to exhibit excellent guest service.
• Point-of-sale experience preferred.
• Basic knowledge of beer, wine, and non-alcoholic beverages.
• Valid work cards (Health, Alcohol Awareness, and Non-Gaming).
• Must be able to push and lift up to 25 lbs.
• Ability to work from a standing position for the entire duration of a scheduled shift.
• Ability to perform reaching and stooping motions repeatedly.
• Ability to understand, speak, read, and write the English language.
• Availability for varied shifts, including evenings, weekends, and holidays.
• Ability to work in an environment subject to varying levels of noise, crowds, flashing lights, and smoke.
• Ability to work in all weather conditions including but not limited to extreme heat, sun exposure, wind, rain, extreme cold.

This position is currently accepting applications.