Concessions

Churchill Downs Incorporated; Louisville (KY); On-site; USD 24,000 - 32,000; Full time

Job summary

Churchill Downs Incorporated seeks a Concession Attendant at Derby City Gaming & Hotel. You will sell and deliver menu items, deliver exceptional guest service, and manage transactions while maintaining clean facilities and stock levels.

You’ll work in a fast-paced setting and support daily menu knowledge for accurate pricing and service. Applicants should have a high school diploma or GED, with preference for concession or office experience and the ability to obtain a Racing License.

Qualifications

• High school diploma or GED required.
• One year concession or office experience preferred.
• Ability to obtain a valid Racing License.

Responsibilities

• Provide excellent guest service and handle transactions.
• Sell and deliver menu items per standards.
• Ensure clean and sanitized equipment.
• Maintain knowledge of daily menus and prices.

Skills

Food outlet ops

Guest service

Customer interaction

Fast-paced work

Oral & written comms

Flexible hours

Education

High school diploma or GED

Job description

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Derby City Gaming & Hotel boasts nearly 1,300 of the latest games, a grab-n-go restaurant, Oliver’s Chophouse & Bourbon Bar, a Kentucky Derby-themed hotel, and live music! The newly expanded Derby City Gaming & Hotel was voted one of the “Best Places to Work in Greater Louisville” by Louisville Business First

JOB SUMMARY

The Concession Attendant will ensure consistent quality products, responsible for the sale and delivery of all food items per menu standards, and overall excellent guest service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide excellent guest service to both internal and external guests
• Greets guests approaching service area
• Ensures consistent and convincing service according to the company standards.
• Responsible for selling and delivering all food items on the menu and handling all transactions according to the cash handling policy.
• Responsible for the cleaning and sanitizing of all food service equipment used to prepare and serve the menu items.
• Must be able to operate all equipment.
• Maintain current knowledge of daily menus and prices
• Ensure proper stock of product and supplies needed for service
• Ensure the safety and security of Team Members and guests.
• Performs clean-up duties to maintain the quality appearance of the work area, including cleaning equipment.

REQUIRED SKILLS AND ABILITIES

• Knowledge of food outlet operations.
• Excellent guest service skills; ability to adhere to Company’s Service Standards.
• Able to interact with internal and external guests in a friendly/fast manner.
• Ability to work in fast-paced environment.
• Oral and written communication skills.
• Willingness to work flexible hours and handle high pressure situations in an interruptive environment.

EDUCATION AND EXPERIENCE

• A high school diploma or GED equivalent.
• One year of concession or office work experience is preferred.
• Ability to obtain a valid Racing License.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The Team Member may be required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The noise level in the work environment is usually moderate to loud. The Team Member is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.