Security Shift Supervisor

Churchill Downs Incorporated; Louisville (KY); On-site; USD 42,000 - 65,000; Full time

Job summary

Churchill Downs Incorporated in Louisville, KY seeks a Security Supervisor to oversee the security shift, ensuring safety for guests, Team Members, and company assets. You will lead security operations, monitor compliance, and coordinate response to incidents.

The role supports recruitment processes, schedules training, and conducts performance reviews while maintaining adherence to policies and procedures across the shift. Strong leadership and communication are essential.

Qualifications

• Management abilities demonstrated in managing security operational effectiveness.
• Interpersonal skills among all personnel.
• Oral and written communication skills.
• Knowledge of the Emergency Disaster Plan Manual.
• Willingness to assume overall responsibility for shift performance.

Responsibilities

• Oversee security shift to ensure safety of Team Members and guests.
• Assist in recruitment, postings, and recruitment metrics.
• Delegate duties and assign responsibilities to staff.
• Conduct performance reviews and coaching.
• Assist in hiring and termination processes.
• Investigate incidents and guest complaints; compile data for reports.
• Schedule officer rotations and conduct trainings.
• Ensure adherence to policies and procedures during shifts.

Skills

Management

Interpersonal skills

Oral and written communication

Emergency Disaster Plan

Shift leadership

Education

Two-year degree or related field

Job description

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Derby City Gaming & Hotel boasts nearly 1,300 of the latest games, a grab-n-go restaurant, Oliver’s Chophouse & Bourbon Bar, a Kentucky Derby-themed hotel, and live music! The newly expanded Derby City Gaming & Hotel was voted one of the “Best Places to Work in Greater Louisville” by Louisville Business First

JOB SUMMARY

The Security Supervisor is responsible for overseeing the activities of the security shift which provides safety and protects all patrons, Team Members, and company assets.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure the safety and security of Team Members and guests. Supervise programs and processes to reduce and control lost-time injuries.
• Assist in recruitment process, including job posting and recruiting metrics.
• Delegates duties and assign responsibilities to staff.
• Completes and processes performance reviews.
• Assist in development of Team Members, conducts interviews, and participates in the selection, hiring, coaching, retention and termination process.
• Investigate incidents and/or guest complaints, compiling data for accurate reporting.
• Schedule rotation of officers throughout officer posts.
• Conduct training with officers.
• Ensure all policies and procedures are being followed and monitored during the shift.
• May be asked to operate a company vehicle and/or equipment that require a valid Driver’s License.
• Other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Management abilities demonstrated in managing security operational effectiveness.
• Maintain interpersonal working relationship among all personnel.
• Oral and written communication skills.
• Knowledge of the Emergency Disaster Plan Manual.
• Willingness to assume overall responsibility relative to the performance of shift.

EDUCATION AND EXPERIENCE

• One to Three years of experience as a security guard/ law enforcement agent with a 2-year degree in related fields or equivalent work experience is preferred.
• Ability to obtain a valid Racing License

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The noise level in the work environment is usually moderate to loud. The Team Member is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.