CONCESSION WORKER

PENN Entertainment, Inc.; Town of Texas (WI); Presencial; USD 17 000 - 25 000; Tempo integral

Resumo da oferta

PENN Entertainment is seeking a customer-focused team member to join our guest services team on-site. The role emphasizes delivering exceptional service, handling cash, and utilizing the POS system to process transactions accurately.

Flexibility to work various shifts, including nights, weekends, and holidays, is required. The position emphasizes hospitality, accuracy, and confidentiality in all company matters.

Qualificações

• High School Diploma or equivalent required.
• Prior customer service experience in a fast-paced environment preferred.
• Must be fluent in English with strong written and verbal communication skills.

Responsabilidades

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Determines guest needs and suggests menu items to enhance service and meet sales goals.
• Prepares a variety of food and beverage orders according to established recipes and outlet standards.
• Operates electronic cash register system to accurately and immediately account for payment transactions; transports monies to and from the main Credit cage.
• Maintains cleanliness and supplies in side stations; cleans and wipes down workstation and utensils before and after each assignment.
• Stocks foods in their proper place in food storerooms and rotates stock as necessary.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

Conhecimentos

Customer service

Cash handling

POS system

Written and verbal communication

English fluent

Formação académica

High School Diploma or equivalent

Ferramentas

P.O.S. System

Descrição da oferta de emprego

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual’s relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus - may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Determines guest needs and suggests menu items to enhance service and meet sales goals.
• Prepares a variety of food and beverage orders according to established recipes and outlet standards.
• Operates electronic cash register system to accurately and immediately account for payment transactions; transports monies to and from the main Credit cage.
• Maintains cleanliness and supplies in side stations; cleans and wipes down workstation and utensils before and after each assignment.
• Stocks foods in their proper place in food storerooms and rotates stock as necessary.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

Requirements

• High School Diploma or equivalent required.
• Prior customer service experience in a fast-paced environment preferred.
• Previous cash handling experience a plus.
• Ability to operate a P.O.S. System and/or adding machine and make change.
• Must have strong written and verbal communication skills; must be fluent and literate in English.
• Ability to work all shifts, including nights, weekends, holidays, and overtime, as business needs dictate.