Concession Supervisor

Compass Group USA; Austin (TX); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA is seeking a Concessions Supervisor for Q2 Stadium to oversee concession operations, lead hourly staff, and ensure top-quality food and service. The role emphasizes guest satisfaction, inventory control, and strict adherence to food safety standards.

Ideal candidates will have strong leadership, cash handling experience, and familiarity with POS systems, working in a high-volume stadium environment. Competitive pay and benefits accompany this position.

Qualifications

• Experience supervising concession staff and ensuring guest satisfaction.
• Strong leadership and team motivation under fast-paced event conditions.
• Knowledge of food safety, sanitation, and health regulations.
• Experience handling cash and operating POS systems with accuracy.

Responsibilities

• Supervise concession stand operations before, during, and after events.
• Lead, motivate, and support hourly concession staff to ensure a positive guest experience.
• Ensure all food and beverage products are prepared, stocked, and presented to standards.
• Enforce food safety, sanitation, and health department regulations.
• Monitor inventory levels and communicate shortages or needs.
• Ensure compliance with cash handling, POS systems, and financial controls.
• Address guest concerns and resolve issues promptly.

Skills

Staff supervision

Leadership

Customer service

Food safety

Cash handling

POS systems

Inventory management

Tools

POS systems

Job description

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Position Title: Concessions Supervisor - Q2 Stadium

Pay Range: $21.00 per hour

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Monitors the food service operation to ensure production of top quality products and service.

Essential Duties and Responsibilities:

• Supervise concession stand operations before, during, and after events.
• Lead, motivate, and support hourly concession staff to ensure a positive guest experience.
• Ensure all food and beverage products are prepared, stocked, and presented according to company standards.
• Enforce food safety, sanitation, and health department regulations.
• Monitor inventory levels and communicate product shortages or operational needs.
• Ensure compliance with cash handling, point-of-sale (POS) systems, and financial controls.
• Address guest concerns and resolve service issues promptly and professionally.
• Conduct pre-shift meetings and communicate event-specific expectations and operational updates.
• Assist with opening, closing, and post-event reconciliation procedures.
• Train and coach team members on company policies, service standards, and operational procedures.
• Address guest concerns and resolve service issues promptly and professionally.
• Conduct pre-shift meetings and communicate event-specific expectations and operational updates.
• Assist with opening, closing, and post-event reconciliation procedures.
• Train and coach team members on company policies, service standards, and operational procedures.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program