Concession Staff, Community Aide (NCS) - Baltimore City Recreation and Parks

City of Baltimore; Baltimore (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic Concession Staff to join their team at a vibrant recreation facility. This dynamic role involves serving food and beverages while ensuring a friendly atmosphere and adherence to sanitation standards. You will engage with guests, manage transactions accurately, and maintain a clean, organized workspace. If you are passionate about customer service and enjoy working in a lively environment, this opportunity is perfect for you. Join a team that values diversity and inclusion, and contribute to creating memorable experiences for the community.

Benefits

Generous benefits package

Diverse and inclusive workplace

Qualifications

• High school graduation or GED required; must be 16-18 years old with a work permit.
• Experience in customer service and cash handling preferred.

Responsibilities

• Serve food and beverages while following sanitation guidelines.
• Maintain cleanliness and organization of the concession stand.
• Accurately process transactions and handle cash.

Skills

Customer Service

Sanitation Guidelines

Cash Handling

Point-of-Sale System

Education

High School Diploma or GED

Tools

Point-of-Sale System

Job description

Concession Staff, Community Aide (NCS) - Baltimore City Recreation and Parks

THIS IS A NON-CIVIL SERVICE POSITION

POSTING DATE: 3/7/2025

SALARY RANGE: $15.00 - $30.00 Hourly

BACKGROUND CHECK: Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed.

PROBATION: All persons, including current City employees, selected for this position must complete a mandatory 6-month probation.

CLASS DESCRIPTION: This position is located within our Bureau of Recreation, Division of Special Facilities. The Concession Staff Member greets and serves guests as they approach the concession counter communicating in a friendly manner. The Concession Staff serves food and beverage items in correct proportions, following proper sanitation guidelines.

ESSENTIAL FUNCTIONS:

• Serves food and beverage in accordance with all sanitation guidelines.
• Removes all waste from counter tops, wiping them down to sanitize after every customer.
• Participates in set-up of stand, arranges inventory, notifies Stand Lead of any inventory deficiency or shortages.
• Performs clean-up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment.
• Properly records all transactions via the point-of-sale system and informs guests of the amounts owed.
• Collects the proper money for food and beverage items; processes credit card or determines correct change for guests.
• Accounts for all transactions; maintains accurate cash count and balance banks at end of shift.
• Performs other duties as assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS: Graduation from an accredited high school or possession of a GED certificate or currently enrolled in high school between the ages of 16 and 18. *All applicants under the age of 18 must have a valid work permit.

NOTE: Those eligible candidates who are under final consideration for appointment to positions in this class will be required to authorize the release of criminal conviction information and submit to a physical examination, which includes drug and alcohol testing.

BENEFITS: The City of Baltimore offers a generous and competitive benefits package. You can learn about our benefits here.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Requests for accommodations should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER