Concession Manager - Bloomingdales Chestnut Hill

The Foschini Group / TFG London; Massachusetts; On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Dental and medical insurance

Paid time off

Job summary

The Foschini Group / TFG London is seeking a Concession Manager in Massachusetts. This role emphasizes delivering exceptional customer experiences while developing a strong retail team. You will be responsible for driving sales and maintaining operational excellence.

The ideal candidate will be a customer-focused leader with substantial experience in retail, nurturing trusted relationships across all levels, and possessing strong commercial acumen. Benefits include medical and dental insurance, and paid time off.

Qualifications

• Experience in a clienteling environment.
• Proven ability to manage high-performing teams.
• Strong interpersonal and people skills.

Responsibilities

• Deliver outstanding customer experience.
• Develop a strong team and maintain operational standards.
• Drive sales and optimize store performance.

Skills

Customer-focused leadership

Managing high-performing retail teams

Nurturing trusted relationships

Commercial acumen

Engaging with customers

Job description

What you'll be doing:

As Concession Manager, you’ll focus on delivering an outstanding customer experience, developing a strong team, and maintainoperational standards. Your aim will be to drive sales, optimize store performance, and create an environment where both customers and team members feel valued.

Who you'll be:

• A customer-focused leader with experience in a clienteling environment
• Skilled at managing high-performing retail teams
• Strong in nurturing and sustaining trusted relationships with colleagues at all levels
• Confident, with a drive to make an impact and a “big picture” mindset
• A natural role model with a balance of people skills and commercial acumen
• Passionate about being on the sales floor, engaging with customers, and sharing your expertise confidently

What's In It for You?

• Dental and medical insurance
• Paid time off

TFG London Inclusion and Diversity statement of commitment:

At TFG London and across all our brands we are committed to creating an inclusive culture thatwelcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business.

We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.