Concession Supervisor - Saint Laurent, South Coast Plaza, Full Time

Bloomingdale's; Costa Mesa (CA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Day-1 Medical, Dental, Vision Benefits

Competitive Pay

Paid Time Off

Flexible Holiday Time-Off & Flexible S

Instant access to earned wages withPay

Enhanced benefits: pet, home & auto保险

401(k) plan options available

Bonus earning opportunities

Growth potential opportunities

Employee Discount at Bloomingdale's &;

Job summary

Bloomingdale's in Costa Mesa seeks a Luxury Concession Shop Manager to lead the selling journey, recruit and develop a high-performing team, and drive a multi-million-dollar concession segment while upholding Bloomingdale's standards of service.

The role requires strong leadership, exceptional interpersonal skills and solid business sense to deliver outstanding customer experiences and maintain operational excellence in a fast-paced retail environment.

Qualifications

• Associate's Degree and 3-5 years direct experience required.
• 3-5 years related experience.
• Clear and concise communication across levels and audiences.
• Strong leadership, facilitation and interpersonal skills across functions.
• Creative, strategic and technically minded thinking.
• Flexible schedule based on Concession Shop and Company needs.

Responsibilities

• Observe, coach and model customer-centric selling behaviors.
• Champion use of selling technology to support a seamless customer experience.
• Lead and educate the team on relationship selling and building a client book.
• Support total concession shop and store priorities as an engaged leader.
• Develop partnerships with Concession Vendor Partners.
• Oversee operations: merchandising, floor plans, logistics, visual directives, shipments, transfers, inventory accuracy and stockroom maintenance.

Skills

Leadership

Communication

Interpersonal skills

Strategic thinking

Flexibility

Education

Associate's Degree

Job description

• Day-1 Medical, Dental, Vision Benefits for eligible colleagues
• Competitive Pay
• Paid Time Off
• Flexible Holiday Time-Off & Flexible Scheduling
• Instant access to earned wages with PayActiv
• Enhanced benefits: pet, home & auto insurance & more
• 401(k) plan options available
• Bonus earning opportunities
• Growth potential opportunities
• Employee Discount at Bloomingdale's & Macy's Stores

About:

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from Bloomingdales.com to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.

Job Overview:

Luxury Concession Shop Managers are on the forefront of both the colleague and customer experience. Through an inspirational leadership style, strong interpersonal skills and solid business acumen, the Concession Shop Manager guides the selling journey and inspires their team to bring the Bloomingdale's mission to life. A successful Bloomingdale's Concession Shop Manager possesses an inherent passion for people whether it is recruiting, onboarding and developing you're your team or ensuring the customer receives an outstanding experience regardless of why they are in our stores. A Luxury Concession Shop Manager oversees a multi-million-dollar single vendor component of the overall store business. In today's retail environment, our leaders are flexible and agile supporting sales results, merchandising and visual standards and ensuring shop's operational functions are completed efficiently.

Essential Functions:

• Observe, coach and role model customer-centric selling behaviors at all times
• Require and champion use of selling technology to support a seamless customer experience
• Lead and educate the team on relationship selling, building a client book and driving outreach to maximize business
• Actively support total concession shop and store priorities and establish self as an available and engaged leader
• Develop collaborative business partnerships with Concession Vendor Partners
• Lead team on the operational functions of the concession shop including merchandising, floor plans, logistics,
• visual directives, shipments, transfers, inventory accuracy and stockroom maintenance.

Qualifications:

• Associate's Degree and 3-5 years direct experience required
• 3-5 years related experience
• Practices open and continuous communication, values keeping others informed, effectively presenting
• information in a clear, concise manner
• Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at
• many levels
• Ability to think creatively, strategically and technically
• Ability to work a flexible schedule based on the Concession Shop and Company needs

Essential Physical Requirements:

• Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs

Macy's, Inc. - including Macy's, Bloomingdale's, and Blue Mercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.

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Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.

Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdalesJOBS.com.

In addition to hourly rate, may receive 4% - 4% on commission eligible net sales.