CONCESSION COORDINATOR
City of Santa Fe Springs
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Benefits offered by this job
Job summary
The Town of Mooresville is seeking a Concession Coordinator to oversee concession facilities, aquatic operations, and special events. You will supervise part-time staff, manage inventories, and ensure compliance with health and safety requirements.
The role requires 3 years in concessions or related fields, with strong cash handling and customer service skills. A valid NC driver’s license and ServSafe/CPO certifications are preferred. Benefits include comprehensive coverage and holidays.
Qualifications
- High School Diploma or GED.
- Three years of progressively responsible experience in concessions, food service, hospitality, recreation, or a closely related field.
- Experience with inventory management, cash handling, and customer service.
- One year of lead or supervisory experience preferred.
Responsibilities
- Oversee daily and weekly operations of concession facilities and aquatic operations.
- Hire, train, schedule, and supervise part-time, seasonal, and temporary concession staff.
- Manage cash handling, deposits, and financial records for concession facilities and aquatic operations.
- Ensure proper cash handling procedures and accurate financial records.
- Conduct weekly concession inventories and prepare year-end inventory reports for the Finance Department.
- Monitor inventory levels and order supplies as needed.
- Ensure concession facilities comply with health department regulations and safety requirements.
- Assist with managing contracts and permits for third-party vendors operating in Town parks.
- Respond to citizen inquiries and provide exceptional customer service.
Skills
Education
Job description
As one of North Carolina’s fastest-growing communities, the Town of Mooresville combines innovation, teamwork, and community pride to deliver exceptional public service. Mooresville is a thriving, connected community dedicated to providing outstanding services that foster inclusivity and vibrancy for all. Guided by our PAC-IQ values (People, Agility, Communication, Innovation, and Quality), we empower employees to collaborate, think ahead, and make a meaningful impact every day.
As one of North Carolina’s fastest-growing communities, the Town of Mooresville combines innovation, teamwork, and community pride to deliver exceptional public service. Mooresville is a thriving, connected community dedicated to providing outstanding services that foster inclusivity and vibrancy for all. Guided by our PAC-IQ values (People, Agility, Communication, Innovation, and Quality), we empower employees to collaborate, think ahead, and make a meaningful impact every day.
Work alongside a team committed to innovation and collaboration, creating positive change for the community!
We value our employees and invest in their success with a comprehensive total rewards package. Our benefits are among the most competitive in the region and include:
- 5% Town contribution to your 401(k), no employee match required
- Choice of three medical plans, including an HSA plan with Town contributions
- Town-paid life insurance at 1.5× annual salary
- Fully paid short- and long-term disability coverage (up to $8,000 per month)
- Wellness Incentive Program, with A discount of $240 annually on medical premium for participation
- Employee Assistance Program (EAP) offering 24/7 mental health and work-life support
- Volunteer Time-Off: 16 hours per calendar year to volunteer at any approved agency or organization
- Vacation Leave: Starting 2026, new hires receive 14 vacation days upfront!
- Holidays: Employees accrue 13-14 paid holidays per year
- Floating Holiday and Wellness Day: New hires receive one Floating Holiday and one Wellness Day up front each year
- Bereavement Leave: Up to five days per occurrence for deaths within the employee’s immediate family
- On-site clinic for eligible employees and dependents coming in 2026!
- Additional perks include down payment assistance, pet insurance, gym reimbursement, and more!
The Concession Coordinator performs responsible administrative, operational, and supervisory work overseeing the Town's concession operations, including concessions at aquatic facilities, tournaments, leagues, special events, and Town-wide events. This position is responsible for coordinating daily operations, supervising part-time and seasonal staff, managing inventory and purchasing, overseeing cash handling and deposits, and ensuring compliance with health and safety requirements.
- Oversee the daily and weekly operations of concession facilities and aquatic facility concessions, including tournaments, leagues, special events, and Town-wide events
- Hire, train, schedule, and supervise part-time, seasonal, and temporary concession staff
- Manage cash handling, daily and weekly deposits, and financial records for concession facilities and aquatic operations
- Ensure proper cash handling procedures are followed and financial transactions are accurately recorded
- Conduct weekly concession inventories and prepare year-end inventory reports for the Finance Department
- Monitor inventory levels and order and receive food, beverages, supplies, and equipment as needed
- Stock, organize, and prepare concession stands for daily and event operations
- Monitor food quality, freshness, pricing, and costs to maintain quality products and efficient operations
- Track cost of goods sold following events and maintain accurate operational records
- Research food service, athletic, and concession trends and analyze customer feedback to recommend menu offerings
- Evaluate menu items and pricing annually based on customer preferences, market trends, and cost fluctuations
- Identify opportunities to improve concession efficiency, customer service, and revenue generation
- Ensure concession facilities comply with applicable health department regulations, sanitation standards, and safety requirements
- Apply for and maintain required seasonal and annual health department permits for concession facilities and aquatic operations
- Monitor health department permits and sanitation ratings to ensure compliance
- Manage and record credit card purchases for concession and aquatic facility operations
- Assist with managing contracts and permits for third-party vendors operating in Town parks
- Assist with developing concession and aquatic facility forecasts and manage assigned resale inventory and operating budget line items
- Respond to citizen inquiries and concerns and provide exceptional customer service
- Assist with concession operations and Town-wide events as needed
- Perform other related duties as assigned
- High School Diploma or GED
- Three (3) years of progressively responsible experience in concessions, food service, hospitality, retail, recreation, or a closely related field
- Experience with inventory management, cash handling, and customer service
- One (1) year of lead or supervisory experience preferred
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position
- Possession of a valid North Carolina Driver's License
- Ability to obtain and maintain ServSafe Food Protection Manager Certification or equivalent within twelve (12) months of employment
- Ability to obtain and maintain Certified Pool Operator (CPO) Certification within twelve (12) months of employment
The Town of Mooresville is an Equal Opportunity Employer and values diversity at all levels of the workforce.
Candidates selected for this position must successfully complete a background check and pre-employment drug screening as a condition of hire.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
Part-time employees who work an average of 30 hours per week over the course of a year, receive benefits on a pro-rated basis.
To learn more details, click the following link. Town of Mooresville Benefits Guide 2025-2026
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