COMMUNITY ENGAGEMENT COORDINATOR

Town of Mooresville; Mooresville (NC); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

401(k) plan with Town contribution

Multiple medical plan options (HSA)

On-site clinic (2026)

Wellness & EAP programs

Paid time off & holidays

Job summary

The Town of Mooresville is seeking a Community Engagement Coordinator to develop and coordinate community outreach, strengthen ties with residents and organizations, and support Parks & Recreation initiatives. You will lead engagement plans, partner with schools and businesses, and help design surveys and events to boost participation and satisfaction.

Applicants should have a Bachelor's degree and at least two years of experience in related fields, with strong communication, organization, and

Qualifications

• Bachelor's degree in Public Administration, Communications, Recreation Administration, Marketing, Community Development, Event Management, or a closely related field.
• Two years of experience in community engagement, public outreach, recreation programming, communications, event coordination, or a related field.

Responsibilities

• Serve as a liaison between Parks & Recreation divisions, community organizations, neighborhood groups, schools, businesses, and the public to promote departmental initiatives and foster partnerships.
• Develop and implement community engagement plans that support Parks & Recreation divisions, facilities, services, special initiatives, and long-range planning.
• Coordinate and facilitate public engagement activities, community meetings, open houses, focus groups, outreach events, and other initiatives to gather input.
• Create and maintain records related to events and programs, including costs, participants, partners, staffing, and volunteers.
• Create, distribute, and analyze surveys and feedback tools to assess needs, satisfaction, and program effectiveness.
• Coordinate with Marketing & Communications to support promotion of events and initiatives.
• Prepare reports and presentations to inform leadership and advisory boards of future initiatives.
• Monitor participation and trends to identify opportunities for program improvement.
• Support staff with planning and implementing engagement activities.
• Coordinate procurement, inventory, and distribution of promotional materials.
• Recruit and organize community partners for events and outreach activities.
• Research trends and analyze feedback to inform future events and activities.
• Respond to inquiries professionally and timely.
• Assist with supervision of interns, partners, and contracted providers.

Skills

Community engagement

Public outreach

Event coordination

Relationship-building

Project coordination

Education

Bachelor's degree in Public Administration, Communications, Recreation Administration, Marketing, Community Development, Event Management, or a closely related field

Job description

About the Town of Mooresville

As one of North Carolina’s fastest-growing communities, the Town of Mooresville combines innovation, teamwork, and community pride to deliver exceptional public service. Mooresville is a thriving, connected community dedicated to providing outstanding services that foster inclusivity and vibrancy for all. Guided by our PAC-IQ values (People, Agility, Communication, Innovation, and Quality), we empower employees to collaborate, think ahead, and make a meaningful impact every day.

Work alongside a team committed to innovation and collaboration, creating positive change for the community!

Why Join the Town of Mooresville
We value our employees and invest in their success with a comprehensive total rewards package. Our benefits are among the most competitive in the region and include:

• 5% Town contribution to your 401(k), no employee match required
• Choice of threemedical plans, including an HSA plan with Town contributions
• Town-paid life insurance at 1.5× annual salary
• Fully paid short- and long-term disability coverage(up to $8,000 per month)
• Wellness Incentive Program, with Adiscount of $240 annually on medical premiumfor participation
• Employee Assistance Program (EAP) offering24/7 mental health and work-life support
• Volunteer Time-Off: 16 hours per calendar year to volunteer at any approved agency or organization
• Vacation Leave: Starting 2026, new hires receive 14 vacation days upfront!
• Holidays:Employees accrue 13-14 paid holidays per year
• Floating Holiday and Wellness Day:New hires receive one Floating Holiday and one Wellness Day up front each year
• Bereavement Leave:Up to five days per occurrence for deaths within the employee’s immediate family
• On-site clinic for eligible employees and dependents coming in 2026!
• Additional perks include down payment assistance, pet insurance, gym reimbursement, and more!

About the Role

The Community Engagement Coordinator performs professional and administrative work developing, coordinating, and evaluating community engagement initiatives that strengthen relationships between the Parks & Recreation Department and the community. This position serves as a liaison to residents, businesses, schools, community organizations, neighborhood groups, and other stakeholders while supporting departmental programs, special events, facilities, and strategic initiatives.

The position coordinates public engagement activities, community meetings, outreach events, and feedback initiatives; develops partnerships; monitors community trends; and provides information and recommendations to departmental leadership. Work requires strong communication, organization, relationship-building, and project coordination skills. Work is performed under the general supervision of the assigned supervisor.

• Serve as a liaison between Parks & Recreation divisions, community organizations, neighborhood groups, schools, businesses, and the public to promote departmental initiatives and foster partnerships
• Develop and implement community engagement plans that support Parks & Recreation divisions, facilities, services, special initiatives, and long-range planning efforts
• Coordinate and facilitate public engagement activities, community meetings, open houses, focus groups, outreach events, and other initiatives to gather community input and increase participation in Parks & Recreation programs
• Create and maintain records related to special events, public engagement activities, and programs, including associated costs, participants, community partners, staffing, and volunteer requirements
• Create, distribute, and analyze surveys, questionnaires, and other feedback tools to assess community needs, satisfaction levels, and program effectiveness
• Coordinate with the Town's Marketing & Communications Department to support marketing and promotional efforts for division events, programs, and community engagement initiatives
• Prepare reports, recommendations, correspondence, and presentations to assist departmental leadership in evaluating community needs and informing advisory boards and Town officials of future initiatives and engagement activities
• Monitor participation and community trends to assist in evaluating community needs and identifying opportunities for program improvement
• Support recreation staff with planning and implementing community engagement activities associated with departmental programs, events, and initiatives
• Collect citizen feedback, photographs, and videos to support future marketing and promotional efforts
• Coordinate the procurement, inventory, and distribution of promotional and outreach materials used to support departmental programs, events, and engagement initiatives
• Recruit and organize community partners for Parks & Recreation special events and public engagement activities
• Research community recreation trends and analyze public feedback to provide recommendations regarding future events, programs, and activities
• Respond to citizen inquiries, concerns, and requests for information in a professional and timely manner
• Assist with the supervision of interns, community partners, and contracted service providers
• Assist with Town-wide events as needed
• Perform other related duties as assigned
• Bachelor's degree in Public Administration, Communications, Recreation Administration, Marketing, Community Development, Event Management, or a closely related field
• Two (2) years of experience in community engagement, public outreach, recreation programming, communications, event coordination, or a related field

OR

• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position

Special Requirements

• Possession of a valid North Carolina Driver's License