Concession Associate- Beacon Theatre

Madison Square Garden Entertainment Corp.; New York (NY); On-site; USD 25,000 - 36,000; Part time

Job summary

Madison Square Garden Entertainment Corp. is seeking a Concession Associate for Beacon Theatre in New York City. This part-time, event-driven role involves selling beverages, food, and merchandise while maintaining a clean, friendly environment during events.

Responsibilities include processing transactions, supporting setup and breakdown, and upholding health and safety standards. Candidate needs strong customer service and flexibility to work weekends and holidays.

Qualifications

• Excellent customer service and communication required.
• Ability to handle transactions without a cash register.
• Comfort with heights and standing for extended periods.

Responsibilities

• Mixes, garnishes, and serves drinks for guests.
• Sell food, beverages, and merchandise throughout the theatre.
• Prepare display merchandise and assist with sales.
• Assist leads with selling area setup.
• Verify cash bank and complete cashier worksheet.
• Notify team lead for product replenishment during events.

Skills

Customer service

Communication

Cash handling

Inventory

Flexibility

Teamwork

Job description

Concession Associate- Beacon Theatre

Location: New York City, NY

Position Type: Part-time

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, theChristmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com .

Who are we hiring?

The Concession Associate is responsible for preparing beverages, food, and merchandise items to sell to guests during events in a friendly & courteous manner. This position is also responsible for maintaining cleanliness of their assigned location, processing cash and charge transactions and assisting Team Leads with timely set-up and breakdown of all work areas, specifics in food safety, food production, guest relations, equipment use and maintenance.

What will you do?

• Mixes, garnishes, and services alcoholic and non-alcoholic drinks for guests.
• Selling various food,beverage& merchandiseitems throughout the theatre and front-of-house.
• Prepare display merchandise & sell products to guests in a friendly and courteous manner.
• Assiststand leads and supervisors in the set-up of the assigned selling area.
• Verifycashbank, complete and sign a cashier’s worksheet in the money room.
• Notify the Team Lead of product that requires replenishment during an event.
• Have a working knowledge of the theatre policies and important locations,i.e.restrooms, telephones, medical, security,etc.
• Answer and direct guests in a courteous and professional manner.
• Assist Team Lead in the closing down of concession and bar areas at the conclusion of an event.
• Participates in special projects and performs other duties as assigned.
• Maintains Health Dept. standards and executes the procedures in place.
• Adheres to TEAM training guidelines
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

What do you need to succeed?

• Strong communicationskills with a focus on customer service.
• Must be able to handle transactionswithout a register.
• Must be comfortable with heights.
• Must be able to complete daily and nightly inventory.
• Flexibility in scheduling with the ability to work at least 4 days/nights a week including weekends and holidays.
• Must havestrong communicationskills with the ability to multi-task and partner with asst. supervisors to handle customer service issues.
• Must be flexible to rotate positions within a shift.
• This position is part time and event driven.
• Bartendinglicense is a plus.

Special Requirements

• Must be receptive to workingoutside ininclement weather and extreme temperatures.
• Ability tolift upto 25 pounds.
• Ability to climb and descend multiple flights of stairs while carrying equipment or supplies
• This position is part-time and scheduled on anevent drivenbasis.
• Must be able to work within an environment with loud noises and everchanging visuals.
• Ability to stand and move about the theater throughout the duration of the shift.
• Ability toworka flexible schedule including nights,have splitdays off, work weekends and holidays in a 24 X 7 environment.

#LI- Onsite

Hourly Pay Range

$22 — $22 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including consideringrequests for reasonable accommodations as required.

EEO

We value diversity and welcome employees of all backgrounds. Our Company is an Equal Opportunity Employer and provides equal employment opportunities without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, veteran status, or any other characteristic protected by law. We also strictly prohibit discrimination and harassment on these bases.

At this time, Federal law requires that we maintain a record a record of each employee's sex and race or ethnicity, and that we invite employees to voluntarily self-identify. The company is limited to the categories listed below, and the definitions for each category have been established by the federal government.

Submission of this information voluntary and refusal to provide it will note subject you to any adverse treatment. The information will be kept confidential and only be used in accordance with the provisions of applicable federal laws, including those which require the information to be summarized and reported to the Federal Government for civil rights enforcement purposes.

If you choose not to self-identify your race/ethnicity or gender at this time, the Federal Government requires that we determine the information by visual survey and/or other available information.