Concert Hospitality Lead

City Winery St. Louis; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

City Winery in St. Louis, MO seeks a Concert Coordinator to manage artist hospitality and act as a brand ambassador on show days. You will collaborate with venue operations and artist management to meet artist needs from arrival through departure.

Role requires strong organizational and communication skills, ability to handle confidential settlements, and experience with event logistics. Flexible schedule including nights and weekends is expected.

Qualifications

• Minimum 1 year in the entertainment industry, hospitality background preferred.
• Excellent organizational, communication, interpersonal and planning skills.
• Quick problem-solving capabilities in fast-paced settings.
• Ability to manage multiple projects and deadlines simultaneously.
• Must be self-reliant and able to meet tight deadlines.
• Experience with event logistics and management.
• Proficiency with Microsoft Word and Excel.
• Ability to perform physical requirements of position including standing for extended periods of time, kneeling, stooping, using stairs, able to lift loads of up to 50 lbs.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.

Responsibilities

• Create a hospitable, welcoming environment for all artists.
• Present a clean & presentable green room stocking basic materials and conduct routine maintenance as needed prior to artist arrival.
• Handle artist details including settlements at the end of each show with accuracy, discretion, and confidentiality. Ensure that all details are accurate and follow through on payment night of show.
• Coordinate artist merchandise set up and settlement.
• Assist with management of meet and greets and/or VIP programs night of show.
• Handle hospitality needs and artist relationships prior to and during an artist’s stay; arrange any special requests in a timely manner before the artist’s arrival.
• Facilitate hospitality needs for an artist, including handing out beverage or meal tickets and/or arranging service personnel to take care of any F&B ordering needs.
• Maintain a positive artist experience and exceed artist expectations.
• Maintain a well-groomed, polished appearance and navigate venue conditions, including tight spaces, dark room, and loud environment.
• Other duties, tasks, projects as per business need.

Skills

Organizational skills

Communication

Interpersonal skills

Planning

Problem-solving

Event management

Multi-project management

Physical stamina

Flexibility

Self-reliance

Tools

Microsoft Word

Excel

Job description

City Winery in St. Louis, MO seeks a Concert Coordinator to manage artist hospitality and act as a brand ambassador on show days. You will collaborate with venue operations and artist management to meet artist needs from arrival through departure.

Role requires strong organizational and communication skills, ability to handle confidential settlements, and experience with event logistics. Flexible schedule including nights and weekends is expected.