COMSEC Tier 2 Tech — Secure Communications Support

Link Solutions, Inc.; Sierra Vista, Northern (AZ, KY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Medical, dental, vision

Job summary

Link Solutions, Inc. is seeking a Technical Support Desk Technician (COMSEC Tier 2) to join our Sierra Vista team.

You will provide Tier 2 support for COMSEC systems, troubleshoot cryptographic devices, and guide users through secure configurations in a fast-paced, mission-critical environment. The role requires US citizenship with an active DoD Secret clearance, strong problem-solving and documentation skills, and the ability to work independently or with a team to resolve complex

Qualifications

• U.S. Citizenship with an active DoD Secret Clearance.
• Two (2) years of technical experience in telecoms, electronics, IT, or related fields preferred.
• Experience with COMSEC equipment and PKI environments.
• Working knowledge of tactical communications and networking environments.
• Experience using NetOps Toolkits (J-TNT) and other monitoring tools.

Responsibilities

• Provide Tier 2 technical support for COMSEC systems and devices.
• Troubleshoot, diagnose, resolve, and document COMSEC issues.
• Analyze incidents and guide customers to resolution; escalate when needed.
• Support customers via phone, Teams, and email with clear guidance.
• Maintain COMSEC accounts operations including key management and configuration.

Skills

Customer service

Troubleshooting

Technical documentation

Independent work

Tools

J-TNT

Job description

Link Solutions, Inc. is seeking a Technical Support Desk Technician (COMSEC Tier 2) to join our Sierra Vista team.

You will provide Tier 2 support for COMSEC systems, troubleshoot cryptographic devices, and guide users through secure configurations in a fast-paced, mission-critical environment. The role requires US citizenship with an active DoD Secret clearance, strong problem-solving and documentation skills, and the ability to work independently or with a team to resolve complex