Computing Operations Specialist I

Houston Dose; Houston (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

Houston Dose is looking for a Computing Operations Specialist I to maintain and repair computing equipment at the University of Houston. The role includes troubleshooting hardware and providing IT support for various departments.

The ideal candidate should have an associate degree or equivalent experience and excellent problem-solving skills.

Applicants must maintain a valid driver’s license and be prepared for varied physical demands in an office setting.

Qualifications

• Minimum of one year of related job experience or education in lieu.
• Must maintain a valid, current driver’s license.

Responsibilities

• Troubleshoots and repairs computers, printers, and laptops.
• Provides onsite support for events and outside vendors when requested.
• Completes necessary paperwork for equipment moves and inventory updates.

Skills

Strong analytical and problem solving skills

Excellent interpersonal and communication skills

Education

Associate degree or 60 hours of college course work

Bachelor’s degree in IT or related field (preferred)

Job description

Department: Computing, Telecom & Video Net

Salary: $43,800

Description

Job Summary

The Computing Operations Specialist I maintains, repairs, and services all university computing equipment to ensure that all faculty, staff, and students are satisfied and able to work without any problems.

Duties

• Troubleshoots and repairs computers, printers, and laptops
• Moves and relocates computer equipment throughout the university as required
• Troubleshoots and fixes physical network and telecommunications related incidents
• Completes all paperwork necessary for equipment moves, inventory updates, and department invoices
• Provides onsite support and IT equipment setups for other departments' events and for outside vendors when requested

Marginal Duties

• Performs all other duties as assigned

Supervisory Responsibilities

Direct Reports

• None

Delegation of Work

• N/A

Supervision Given

• N/A

Qualifications

Required Education

• Associate degree or 60 hours of college course work
• Experience in lieu of education

Required Experience

• Minimum of one (1) year of related job experience
• Education in lieu of experience

License/Certification

• Must maintain a valid, current driver’s license

Preferred Qualifications

• Bachelor’s degree in IT, Computer Information Systems, or a related field is preferred

Knowledge, Skills and Abilities

Knowledge

• Knowledge of how to set up basic computer and peripheral equipment

Skills

• Strong analytical and problem solving skills
• Excellent interpersonal and communication skills

Abilities

• Ability to effectively communicate and work with a wide range of individuals and constituencies in a diverse community.

Work Location and Physical Demands

Primary Work Location

• Works in an office environment 2 to 4 hours and the technology server room 2 to 4 hours

Physical Demands

• Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks. Must have precise hand-eye coordination, good spatial awareness, and the ability to identify and distinguish colors. Work involves occasional exposure to potentially hazardous or cancer-causing agents or chemicals. Occasional lifting, pushing, climbing, and pulling may be required. Must have the ability to move items of up to 50lbs. May be asked to respond to problems or provide service after hours. Expected to carry and respond to cell phone and/or pager at all times. Occasionally works early and/or late hours to include weekends.

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.