Computer User Support Specialist

Tekla Research, Inc.; Lexington Park (MD); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Plan

Short- and long-term disability

Accidental death & dismemberment

401K retirement & matching

Tuition assistance program

Direct deposit

Leave package and 11 paid federal holi

Job summary

Tekla Research, Inc. is seeking a Computer Support Specialist in the United States. The role involves assisting computer users, answering questions, and resolving technical issues in person, by phone, or electronically.

The position requires a BA/BS degree and US citizenship with a security clearance of Secret. The projected salary range is $45,000 to $55,000, depending on experience and contractual requirements. Benefits include health, retirement, and other programs.

Qualifications

• BA/BS degree required.
• Less than 3 years’ experience performing duties described in the functional description.

Responsibilities

• Provide technical assistance to computer users.
• Answer questions or resolve computer problems for clients in person, or via telephone or electronically.
• May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Education

BA/BS degree

Job description

Must be a U.S. Citizen

Clearance Required: Secret

Education Required

BA/BS degree

Experience Required

L ess than 3 years’ experience performing duties described in the functional description.

Position Description

• Provide technical assistance to computer users.
• Answer questions or resolve computer problems for clients in person, or via telephone or electronically.
• May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Salary

The projected salary range for this position is $45,000 to $55,000; however, this is not a guarantee of salary. Salary will be set based on experience and contractual requirements.

Benefits

Medical, Dental, & Vision Plan, short- and long-term disability, accidental death & dismemberment, 401K retirement & matching, Tuition assistance program, direct deposit, leave package and 11 paid federal holidays.