Computer Technician

SEACORP; Norfolk (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

401(k) Retirement Savings

Life and Accidental Death Insurance

Paid Holidays

Paid Time Off

Tuition Reimbursement

Referral Bonuses

Job summary

SEACORP is hiring a qualified Computer Technician in Norfolk, Virginia. The role involves providing technical assistance to users, troubleshooting hardware and software issues, and maintaining user accounts. Candidates must have an Associates Degree and at least 1 year of relevant experience. The position requires U.S. Citizenship and a Secret clearance. Comprehensive medical, dental, and vision benefits are provided, along with a 401(k) retirement plan and generous PTO.

Qualifications

• 1 year of relevant experience is required.
• Must hold U.S. Citizenship.
• Secret clearance is mandatory.

Responsibilities

• Support and maintain user account information including rights and security.
• Analyze, troubleshoot and repair computer systems and hardware.
• Document, maintain, upgrade, or replace hardware and software systems.
• Answer inquiries regarding computer operation to resolve problems.

Skills

Technical assistance

Troubleshooting

Hardware maintenance

Software installation

Education

Associates Degree

Job description

Overview

SEACORP is seeking a well-qualified Computer Technician.

Job Summary: SEACORP is currently seeking a Computer Technician. The Computer Technician will provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone, or from a remote location. Also, may provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Job Responsibilities

• Supports and maintains user account information including rights, security and systems groups.
• Maintain, analyze, troubleshoot and repair computer systems, hardware and computer peripherals.
• Documents, maintains, upgrades or replaces hardware and software systems.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Refer major hardware or software problems or defective products to vendors or technicians for service.
• Enter commands and observe system functioning to verify correct operations and detect errors.
• Oversee the daily performance of computer systems.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

Qualifications

• Education: Associates Degree.
• Experience: 1 year of relevant experience.
• As a requirement of employment, all SEACORP employees must hold U.S. Citizenship.
• Location: Norfolk, VA
• Travel: None
• Clearance: Secret
• Work Environment & Physical Demands: Office & Computer Laboratories - Sitting, standing, extended periods of time using a mouse and keyboard and viewing computer screens. Infrequent lifting of <40lbs. Movement between points within the same office or between buildings. Work is performed in generally consistent environmental conditions with some seasonality for temperature differences and lighting.

Benefits

• Medical Benefits: Choice of two medical insurance programs through Blue Cross & Blue Shield.
• Dental Benefits: A best in class Dental Insurance Plan through Delta Dental.
• Vision Benefits: An excellent Vision Benefit providing discounts and allowances for prescription glasses and contact lenses.
• Retirement Benefits: A qualified 401(k) Retirement Savings Account with a generous employer matching contribution up to 8% of your eligible compensation.
• Life Insurance Benefits: Employer paid Life and Accidental Death & Dismemberment Insurance equal to your annual salary. Supplemental coverage is available for you and qualified family members as well as Supplemental Short-Term and Long-Term Disability Insurance.
• Additional Benefits: Ten (10) Paid Holidays per year (including 2 floating Holidays), a generous Paid Time Off (PTO) program; Tuition Reimbursement, and Referral Bonuses.

Equal Opportunity

SEACORP is a proud Equal Opportunity Employer and complies with all applicable federal, state and local fair employment practices laws. SEACORP strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, sexual orientation, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law.