IT Support Specialist

EliteService Staffing; Las Vegas (NV); On-site; USD 7,365 - 12,276; Full time

Job summary

EliteService Staffing requires an IT Support Specialist for a contract position in Las Vegas. The role includes providing technical support to clients, diagnosing issues, and configuring systems. Applicants with a Bachelor’s in CS or related field and proven IT support experience are encouraged to apply.

The position emphasizes customer-oriented service, clear communication, and the ability to train clients on software usage. On-site work is expected in Las Vegas, NV.

Qualifications

• Bachelor's degree in Computer Science or related field preferred.
• Experience as IT Support Specialist or similar role.
• Strong knowledge of Windows and Mac operating systems.
• Familiarity with mobile devices (smartphones/tablets).
• Excellent problem-solving and attention to detail.

Responsibilities

• Provide technical support to clients via phone, email, or in person.
• Diagnose and troubleshoot hardware and software issues.
• Install and configure computer systems, software, and peripherals.
• Maintain accurate records of support activities.
• Train clients on basic computer functions and software usage.
• Collaborate with team to resolve complex issues.
• Stay up-to-date with new technologies and industry developments.

Skills

Windows & macOS

Troubleshooting

Customer service

Communication

Mobile devices

Education

Bachelor's degree in Computer Science or related field

Job description

We are seeking a highly skilled and experienced IT Support Specialist to join our team in Las Vegas.

This is a contract position with a salary of $1100 per month.

We welcome applications from Indian nationals who are fluent in English and have relevant experience in the field.

This job is also suitable for students looking to gain practical experience in the IT industry.

If you have a passion for technology and enjoy helping others this is the perfect opportunity for you.

Responsibilities

• Provide technical support to clients via phone email or in person
• Diagnose and troubleshoot hardware and software issues
• Install and configure computer systems software and peripherals
• Maintain accurate records of all support activities
• Train clients on basic computer functions and usage of software programs
• Collaborate with other team members to resolve complex issues
• Stay up-to-date with new technologies and industry developments

Requirements

• Bachelors degree in Computer Science or related field preferred
• Proven experience as an IT Support Specialist or similar role
• Strong knowledge of Windows and Mac operating systems
• Familiarity with mobile devices such as smartphones and tablets
• Excellent problem-solving skills and attention to detail
• Ability to communicate technical information effectively to non-technical users
• Customer-oriented mindset with patience and empathy towards clients