IT Support Analyst

SafeBox; Las Vegas (NV); On-site; USD 14,217 - 17,030; Full time

Job summary

SafeBox is seeking a highly skilled IT Support Analyst to join our team in Las Vegas. You will be responsible for providing technical support and troubleshooting services to clients, with a strong emphasis on system maintenance and communication.

The ideal candidate has at least 2 years of relevant experience, a Bachelor's degree in computer science, and excellent problem-solving skills. This contract position offers the potential for extension and welcomes applicants from all backgrounds.

Qualifications

• Minimum of 2 years of experience in a similar role.
• Strong knowledge of computer hardware and operating systems.
• Good communication skills with non-technical users.

Responsibilities

• Provide technical support and troubleshooting services to clients.
• Install, configure and maintain computer systems and software.
• Identify and resolve hardware and software issues in a timely manner.

Skills

Technical support

Troubleshooting

Communication skills

Problem-solving

Education

Bachelor's degree in computer science or related field

Job description

Profession Computer Systems Analyst

City: Las Vegas, USA

We are seeking a highly skilled IT Support Analyst to join our team in Las Vegas. As an IT Support Analyst you will be responsible for providing technical support and troubleshooting services to our clients. This is a contract position with the potential for extension.

Key Responsibilities

• Provide technical support and troubleshooting services to clients regarding computer systems and software
• Install, configure and maintain computer systems and software
• Identify and resolve hardware and software issues in a timely manner
• Create and maintain documentation of system configurations, procedures and policies
• Perform routine maintenance tasks such as updates, backups and system checks
• Collaborate with other team members to develop solutions to complex technical problems
• Communicate effectively with clients to provide updates on issue resolution

Requirements

• Bachelor's degree in computer science or related field
• Minimum of 2 years of experience in a similar role
• Strong knowledge of computer hardware, operating systems and applications
• Excellent problem-solving skills with the ability to troubleshoot complex technical issues
• Good communication skills with the ability to explain technical concepts to non-technical users
• Ability to work independently as well as collaboratively in a team environment

Salary: $1400 per month

Location: Las Vegas, USA

Note: This is a contract position with the potential for extension. We welcome applicants of all nationalities who meet the requirements for this role.