IT Support Specialist

BuySphere Retail Staffing; Atlanta (GA); On-site; USD 17,856; Full time

Job summary

A growing technology firm in Atlanta is seeking an experienced IT Support Specialist to provide technical support and troubleshoot client issues. The ideal candidate should possess strong problem-solving skills and a solid understanding of computer hardware, software, and networks. Responsibilities include diagnosing issues, installing new systems, and collaborating with team members. Local candidates preferred, with a salary of $1600 per month, negotiable based on experience.

Qualifications

• Minimum 2 years of experience in IT support or related role.
• Experience with Windows operating systems.
• Knowledge of basic programming languages is a plus.

Responsibilities

• Provide technical support to clients via phone, email, or in person.
• Diagnose and resolve hardware and software issues.
• Install, configure, and maintain network systems.
• Troubleshoot network connectivity issues.
• Perform routine maintenance on computer equipment.
• Assist with the installation of new hardware and software.
• Collaborate with team members to resolve complex technical problems.
• Document all technical support activities for future reference.

Skills

Problem-solving skills

Communication skills

Knowledge of computer hardware

Knowledge of software

Strong knowledge of networks

Education

Bachelor's degree in Computer Science or related field

Tools

Windows operating systems

Job description

Overview

Computer Support Specialists vacancy in Atlanta USA

IT Support Specialist

We are seeking a highly skilled IT Support Specialist to join our growing team in Atlanta. As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting services to our clients. This includes resolving hardware and software issues, maintaining network systems, and installing new equipment. The ideal candidate will have excellent problem-solving skills, strong communication abilities, and a passion for technology.

Responsibilities

• Provide technical support to clients via phone, email, or in person
• Diagnose and resolve hardware and software issues
• Install, configure, and maintain network systems
• Troubleshoot network connectivity issues
• Perform routine maintenance on computer equipment
• Assist with the installation of new hardware and software
• Collaborate with team members to resolve complex technical problems
• Document all technical support activities for future reference

Qualifications

• Bachelor's degree in Computer Science or related field preferred
• Minimum 2 years of experience in IT support or related role
• Strong knowledge of computer hardware, software, and networks
• Excellent problem-solving skills
• Strong communication skills
• Ability to work independently as well as part of a team
• Experience with Windows operating systems
• Knowledge of basic programming languages is a plus

Salary: $1600 per month (negotiable based on experience)

City: Atlanta (local candidates preferred)

Note: This job is open to Nepali candidates who are fluent in English. Foreigners with own visa are also welcome to apply.