Computer Support Specialists

GreenLine Electronics

Atlanta (GA)

On-site

USD 17,000 - 26,000

Full time

2 days ago
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Benefits offered by this job

Visa provided
Ticket provided

Job summary

GreenLine Electronics in Atlanta, USA is seeking a Computer Support Specialist to provide technical assistance for hardware, software and network issues. The role requires strong troubleshooting skills and the ability to explain technical information clearly to non-technical users, while keeping accurate records of all support requests and resolutions.

Candidates should have at least 2 years in a similar role, knowledge of Windows and Mac operating systems, and basic networking concepts; a

Qualifications

  • Minimum of 2 years of experience in a similar role.
  • Knowledge of Windows and Mac operating systems.
  • Basic networking concepts.
  • A Bachelor's degree in Computer Science or related field is preferred.
  • Strong customer service skills.

Responsibilities

  • Provide technical assistance and support to clients for hardware, software, and network issues.
  • Communicate technical information clearly to non-technical users.
  • Maintain accurate records of all support requests and resolutions.

Skills

Troubleshooting
Technical communication
Record keeping
Windows OS
Mac OS
Networking basics
Customer service

Education

Bachelor's degree in Computer Science

Job description

Computer Support Specialists vacancy in Atlanta USA

Computer Support Specialists

Job Title: Computer Support Specialist

City: Atlanta, Georgia, USA

The Computer Support Specialist will be responsible for providing technical assistance and support to our clients in resolving computer hardware, software, and network issues. The ideal candidate will have strong troubleshooting skills and the ability to communicate technical information clearly to non-technical users. They will also be responsible for maintaining accurate records of all support requests and resolutions. This position requires a minimum of 2 years of experience in a similar role, as well as knowledge of Windows and Mac operating systems, basic networking concepts, and customer service skills. A Bachelor's degree in Computer Science or a related field is preferred. Salary starts at $1500 per month with free visa and ticket provided for all nationalities.

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