Computer Support Specialist: Troubleshooter & Trainer

JobLeader; Akron (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

JobLeader in Akron is seeking a Computer Support Specialist to join our team. You will diagnose and resolve technical issues, install and configure software, and maintain networks while assisting end-users.

The ideal candidate should have a Bachelor's degree in Computer Science or related field, strong problem-solving and communication skills, and the ability to work both independently and as part of a team in a fast-paced environment.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Strong problem-solving skills and attention to detail.
• Excellent verbal and written communication abilities.
• Ability to work independently and in a team in a fast-paced environment.

Responsibilities

• Diagnose and resolve technical issues related to computer systems, hardware, and software.
• Install and configure new software applications and upgrades.
• Maintain network systems including routers, switches, firewalls, and wireless access points.
• Provide technical support to end-users via phone, email or in person.
• Troubleshoot network connectivity issues and perform necessary repairs or adjustments.
• Train end-users on the proper use of hardware and software applications.
• Document all technical procedures for future reference.
• Perform regular maintenance on computer equipment to ensure optimal performance.
• Collaborate with other IT team members to implement new technologies or upgrades.

Education

Bachelor's degree in Computer Science or related field

Tools

Windows OS (Windows 7/8/10)

Job description

JobLeader in Akron is seeking a Computer Support Specialist to join our team. You will diagnose and resolve technical issues, install and configure software, and maintain networks while assisting end-users.

The ideal candidate should have a Bachelor's degree in Computer Science or related field, strong problem-solving and communication skills, and the ability to work both independently and as part of a team in a fast-paced environment.