Computer Support Specialist — Growth, Visa Sponsorship

ConFlip; Akron (OH); On-site; USD 16,000 - 19,000; Full time

Benefits offered by this job

Accommodation provided

Visa sponsorship

Job summary

ConFlip in Akron seeks a skilled Computer Support Specialist to join our team in Akron. You will provide technical support for clients, install and configure hardware and software, and troubleshoot issues to ensure optimal performance.

The ideal candidate holds a Bachelor's degree in Computer Science or related field, has strong problem-solving and communication skills, and a customer-focused mindset. Visa sponsorship is available, and we offer comfortable accommodation at no cost.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Proven experience as a Computer Support Specialist or similar role.
• Strong knowledge of computer hardware, operating systems, and software applications.
• Excellent problem-solving skills with the ability to troubleshoot technical issues effectively.
• Exceptional communication skills with the ability to explain technical concepts in simple terms.
• Customer service-oriented mindset with a focus on providing high-quality support.

Responsibilities

• Install and configure computer hardware, software, and peripherals.
• Troubleshoot and resolve hardware and software issues.
• Provide technical support to clients via phone, email, or in-person.
• Collaborate with other team members to resolve complex technical problems.
• Maintain accurate records of all support interactions.
• Conduct regular maintenance on computer systems to ensure optimal performance.
• Train clients on how to use computer systems and software effectively.

Education

Bachelor's degree in Computer Science

Job description

ConFlip in Akron seeks a skilled Computer Support Specialist to join our team in Akron. You will provide technical support for clients, install and configure hardware and software, and troubleshoot issues to ensure optimal performance.

The ideal candidate holds a Bachelor's degree in Computer Science or related field, has strong problem-solving and communication skills, and a customer-focused mindset. Visa sponsorship is available, and we offer comfortable accommodation at no cost.