Computer Support Specialist

JobLeader; Akron (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

JobLeader in Akron is seeking a Computer Support Specialist to join our team. You will diagnose and resolve technical issues, install and configure software, and maintain networks while assisting end-users.

The ideal candidate should have a Bachelor's degree in Computer Science or related field, strong problem-solving and communication skills, and the ability to work both independently and as part of a team in a fast-paced environment.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Strong problem-solving skills and attention to detail.
• Excellent verbal and written communication abilities.
• Ability to work independently and in a team in a fast-paced environment.

Responsibilities

• Diagnose and resolve technical issues related to computer systems, hardware, and software.
• Install and configure new software applications and upgrades.
• Maintain network systems including routers, switches, firewalls, and wireless access points.
• Provide technical support to end-users via phone, email or in person.
• Troubleshoot network connectivity issues and perform necessary repairs or adjustments.
• Train end-users on the proper use of hardware and software applications.
• Document all technical procedures for future reference.
• Perform regular maintenance on computer equipment to ensure optimal performance.
• Collaborate with other IT team members to implement new technologies or upgrades.

Education

Bachelor's degree in Computer Science or related field

Tools

Windows OS (Windows 7/8/10)

Job description

Computer Support Specialists vacancy in Akron USA

Computer Support Specialist

We are seeking a skilled and reliable Computer Support Specialist to join our team in Akron. As a Computer Support Specialist, you will be responsible for providing technical assistance and support for computer systems, hardware, and software related issues. Your main duties will include troubleshooting computer problems, installing and configuring software and hardware, maintaining network systems, and providing training to end-users. The ideal candidate should have excellent problem-solving skills, strong communication abilities, and a passion for technology. This is a great opportunity for someone looking to start their career in the field of computer support with a competitive salary of $1700.

Key Responsibilities

• Diagnose and resolve technical issues related to computer systems, hardware, and software.
• Install and configure new software applications and upgrades.
• Maintain network systems including routers, switches, firewalls, and wireless access points.
• Provide technical support to end-users via phone, email or in person.
• Troubleshoot network connectivity issues and perform necessary repairs or adjustments.
• Train end-users on the proper use of hardware and software applications.
• Document all technical procedures for future reference.
• Perform regular maintenance on computer equipment to ensure optimal performance.
• Collaborate with other IT team members to implement new technologies or upgrades.

Requirements

• Bachelor's degree in Computer Science or related field.
• Previous experience in a similar role is preferred but not required.
• Knowledge of Windows operating systems (Windows 7/8/10) as well as Microsoft Office Suite.
• Familiarity with networking concepts such as TCP/IP protocols and LAN/WAN configuration.
• Strong problem-solving skills with attention to detail.
• Excellent communication skills both verbal and written.
• Ability to work independently as well as part of a team in a fast-paced environment.

This position offers accommodation options for out-of-town candidates.

We encourage women from all backgrounds to apply. Applicants from African or Egyptian descent are preferred. Fluency in English is required for this position.