Computer Support Specialist

VitalEssence Spa; Washington; On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Free visa sponsorship

Free ticket upon employment

Health insurance coverage

Job summary

VitalEssence Spa in Washington, DC is seeking a Computer Support Specialist to provide first-line technical assistance to clients, troubleshoot hardware and software, and maintain computer systems and networks.

You will set up new equipment, perform system upgrades, and ensure data security, with focus on rapid problem resolution and excellent customer service. A Bachelor's in CS or related field with 2+ years' experience is required; immediate start available.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Minimum 2 years of experience in technical support.
• Proficient in troubleshooting hardware and software issues.
• Familiarity with network administration and data security protocols.
• Excellent communication and customer service skills.
• Ability to work independently and prioritize tasks effectively.

Responsibilities

• Provide technical support and assistance to clients.
• Troubleshoot and resolve hardware and software issues.
• Maintain computer systems and networks.
• Set up new equipment and perform system upgrades.
• Ensure data security and compliance.

Skills

Communication

Customer service

Independent work

Task prioritization

Education

Bachelor's degree in Computer Science or related field

Tools

Troubleshooting hardware

Troubleshooting software

Networking concepts

Data security practices

Job description

We are seeking a Computer Support Specialist to join our team in Washington DC

As a Computer Support Specialist you will provide technical support and assistance to our clients troubleshoot and resolve hardware and software issues and maintain computer systems and networks You will also be responsible for setting up new equipment performing system upgrades and ensuring data security

Requirements

• Bachelors degree in Computer Science or related field
• Minimum of 2 years of experience in technical support
• Proficient in troubleshooting hardware and software issues
• Familiarity with network administration and data security protocols
• Excellent communication and customer service skills
• Ability to work independently and prioritize tasks effectively

Salary $1800month

Location Washington DC open to all nationalities

Employment type Full-time

Benefits

• Free visa sponsorship
• Free ticket upon employment
• Health insurance coverage

This is an urgent job opportunity so we are looking for candidates who are able to start immediately if you have the required experience and skills

Note This job does not require English proficiency as long as the candidate meets all other requirements